Client Credit Manager

The Credit Manager is responsible for overseeing Surge’s credit-granting process to balance risk and sales. This role involves evaluating customer creditworthiness, developing credit policies and supervising a team of credit analysts. Use financial analysis to minimize bad debt while ensuring sales opportunities are not lost due to overly restrictive credit terms.

This is a full-time (Monday - Friday) On-Site position that is located at our headquarters office in Columbus, Ohio at 4 Easton Oval.

Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.

PRIMARY FUNCTIONS:

• Develop, implement, and enforce credit policies and procedures to mitigate risk.
• Approve or reject credit applications and new credit limits in collaboration with sales.
• Consolidating and analyzing client integration data.
• Evaluate the creditworthiness of potential and existing customers by analyzing financial history, credit scores, and other risk factors.
• Develop and enforce company credit and collections policies to minimize bad debt write-offs and improve cash flow.
• Hire, train, and supervise a team of credit professionals, setting goals and ensuring effective operations.
• Verifying all information that includes addresses and best communication routes with the client for invoicing and collections.
• Partnering with Billing and Accounts Receivable departments (HQ) with verifying and invoice location communications.
• Partnering with branch locations on any missing information during the analysis of the integration data.
• All other duties that may arise to ensure the successful operation of the company.

QUALIFICATIONS:

• A bachelor's degree or equivalency in work experience or education required
• Excel skills required (intermediate or higher level)
• Strong verbal and written skills
• An analytical mind and inclination for problem solving
• Attention to detail
• Ability to develop (i.e., through teaching, training, etc) the professional skills of employees strongly recommended
• Ability to analyze and evaluate people, data, and things to determine courses of action
• Ability to effectively and tactfully deal with people (customers and internal employees)
• Ability to shift back and forth between two or more tasks
• Ability to understand and accurately apply basic math skills
• Ability to make competent use of work-related equipment and materials
• Ability to access areas where needed people, information or equipment are located
• Ability to produce results within an instructional environment and have the flexibility to identify and respond to changes in priorities

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 614-431-5100.

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Job Type: Full-time