USER RESEARCHER

Location: Columbus, Ohio

Job Type: Contract

Compensation Range: $58 - 62 per hour


We are seeking an Experience User Researcher to play a pivotal role in shaping user-centered experiences across our product ecosystem. Leveraging advanced proficiency in both quantitative and qualitative techniques, you will identify deep-seated customer needs and translate them into actionable insights that directly influence design, architecture, and functionality.


As a core strategist, you will lead the decision-making process on research methodologies to answer critical design questions. You will collaborate closely with cross-functional teams, acting as an expert voice in research discussions to ensure our offerings are rooted in user evidence. If you are a rigorous analyst who excels at turning complex data into strategic recommendations, we want you to help us build more intuitive and impactful products.



Responsibilities:

• Responsible for leading qualitative and quantitative user research initiatives that inform critical decisions for current and future products.
• Will work closely with cross-product teams to identify research topics that inform business decisions and use best practices in user research to support the entire product design cycle.
• They will design and execute exploratory field studies with users and subject-matter experts.
• They will plan, recruit for, and conduct usability analyses in our state-of-the-art usability lab, in the field, or using remote tools.
• Will collaborate closely with designers, technologists, and product managers and deliver persuasive and compelling findings to executive stakeholders.
  

JOBID: 052026-132285
#LI-CELLA
#LI-JB1
#PL


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.