Insurance Customer Service Representative
Job Description
Job Description
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Competitive compensation and comprehensive benefits, including health, dental, vision insurance and 401k
- Paid time off and a rotational weekend schedule
- On-the-job training with opportunities for growth and advancement
- Supportive, team-focused work environment
- Handle customer inquiries via phone, email and in person with professionalism and care.
- Identify opportunities to upsell or cross-sell additional products.
- Proactively assist customers to prevent cancellations and retain their business.
- Resolve issues efficiently, ensuring satisfaction and loyalty.
- Provide accurate information on insurance products, policies, and services.
- Document customer interactions and follow up to ensure resolution.
- Collaborate with internal teams to solve complex issues and deliver seamless service.
- 1+ year of phone-based customer service experience
- Strong communication, problem-solving, and multitasking skills
- Positive attitude with a collaborative, team-oriented mindset
- Genuine commitment to delivering exceptional customer experiences and building lasting relationships
- Background in an insurance environment preferred
- Property & Casualty license, or willingness to obtain one within the first 4 months of employment
Recommended Jobs
Class A CDL Delivery Driver
NOW HIRING CLASS A CDL DRIVERS James Air Cargo is a proud family-owned last-mile trucking company servicing Northeast Ohio for more than 30 years. We are seeking reliable, motivated, and courteo…
Special Agent
The position advertised has been exempted from the federal civilian hiring freeze. As an FBI special agent, you'll directly impact national security. By harnessing your background to transition into…
Project Coordinator, Marketing and Communications
Date: May 13, 2026 Position Available: Project Coordinator Position Reports to: Executive Director, Marketing & Communications Department: Marketing & Communications FLSA Status: Non-exempt Schedule: …
General Construction Labor / Equipment Spotter
Job Description Job Description Construction General Labor / Equipment Spotter AMAZON JOB SITE Second Chance Company – FELON FRIENDLY Job Summary: We are seeking dependable Construc…
Nurse Practitioner (NP) - Dayton, OH
Job Description Job Description Nurse Practitioner (NP) Position with National Wound Physician Group Get Your Life Back – No Nights, No Call, No Weekends Join Vohra Wound Physicians , the…
Senior Banker II - North Royalton
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …
Digital Print Specialist / Center Associate
The Digital Print Specialist / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs an…
Travel Nurse RN - Operating Room - $60 per hour in Cleveland, OH
Registered Nurse (RN) | Operating Room Location: Cleveland, OH Agency: Adelphi Healthcare Pay: $60 per hour Contract Duration: 13 Weeks Start Date: ASAP About the Position…
Registered Nurse, ASN or BSN
Job Description Job Description Say Goodbye to Unpredictable Schedules! Tired of last-minute shift changes, late nights, and weekend work? This is your chance to step into a full-time Registered …
Registered Nurse Ortho PART TIME Lee Memorial Hospital
Location: Lee Memorial Hospital -2776 Cleveland Ave Fort Myers FL 33901 Department: Orthopedics Center Work Type: Part Time Shift: Shift 3/7:00:00 PM to 7:30:00 AM Minimum to Midpoint…