Quality and Continuous Improvement Intern
- Complete a 12-week final project presentation at the end of internship.
- Collect and analyze process and quality data to identify trends, gaps, and opportunities for improvement using basic statistical tools.
- Assist in mapping the current Return Material Authorization (RMA) and reject intake process from field report through Plex case creation and supplier return.
- Support correlation studies for field nonconformances by mapping points of origin and contributing factors to their resulting failure modes.
- Prepare a final report and presentation summarizing findings, implemented improvements, and recommendations for sustainment.
- Collaborate with cross‑functional teams (operations, engineering, supplier quality) to implement approved improvements and verify effectiveness.
- Prepare and maintain project metrics dashboards showing before/after performance for assigned initiatives.
- Support development and maintenance of standard work documents, checklists, and visual aids for manufacturing and quality processes.
- Adhere to federal and state regulations.
- Adhere to all company policies, processes, and procedures.
- Performs other duties as requested, directed, or assigned.
- Predictable and reliable attendance.
- Undergraduate/graduate student working towards a Bachelor’s/Master’s degree in Industrial or Mechanical Engineering or other relevant degree.
- Must be able to work a minimum of 30 hours per week up to a maximum of 40 hours per week.
- Minimum of 3.0 GPA required to enter the program.
- Must be actively enrolled in school.
- Excellent interpersonal, written, and verbal communication skills, and the ability to prioritize tasks.
- Proficient with Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
- Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.
- Continual Improvement: Identifies tasks, procedures or processes that should be streamlined.
- Organization and Planning: Develops and uses systems to organize projects and keep track of information.
- Working Safely: Demonstrates safe behaviors. Aware of potential risks and threats in the workplace.
- Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before.
- Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives.
- Communications: Organizes written work in a manner that is concise, clear and easy to follow, and relevant.
- Ability to walk manufacturing floors, climb stairs, and navigate uneven terrain and confined spaces.
- Prolonged periods of standing, walking, bending, and stretching during site audits and implementation activities Constantly operates a computer and other office equipment.
- Ability to adjust focus, especially due to concentration on a computer screen.
- May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.
- The person in this position needs to occasionally move about in industrial environments, and on uneven terrain.
- Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.
- The noise level in the work environment can be moderately loud.
- May be required to recognize small numbers, letters, symbols, and colors.
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