Final Pay Operations Associate

Join a team where your attention to detail and drive for process improvement will help deliver a seamless final pay experience for employees. You will have the opportunity to develop your payroll expertise, work with innovative technology, and make a real impact on operational excellence.

As a Final Pay Operations Analyst, within our team, you will play a key role in ensuring termination payments are processed accurately and on time. You will collaborate with Payroll, HR, and other internal teams to support the end-to-end final pay process, with a focus on automation and continuous improvement. This role is based in Columbus, Ohio, and offers opportunities to grow your skills in payroll operations and technology.

Job Responsibilities

• Process termination payments accurately and in compliance with company policies and state regulations.
• Review and validate data for terminated employees to ensure completeness and accuracy.
• Collaborate with Payroll, HR, and other internal teams to resolve issues and support the final pay process.
• Respond to inquiries related to termination payments and provide clear, timely communication to stakeholders.
• Identify opportunities to streamline and automate final pay processes.
• Support the implementation of new tools and technologies to improve efficiency and accuracy.
• Contribute to the development and documentation of standard operating procedures.
• Utilize payroll systems, including Oracle HCM Cloud, to process and track termination payments.
• Assist with system testing and configuration changes as needed.
• Ensure compliance with company policies, state labor laws, and data privacy requirements.
• Maintain accurate records and support audit requests as needed.

Required Qualifications, Capabilities, and Skills

• Hold a bachelor's degree or equivalent experience (preferred).
• Have 1+ years of experience in payroll, HR operations, or a related field.
• Demonstrate strong attention to detail and commitment to data accuracy.
• Show an automation mindset with a desire to improve processes and leverage technology.
• Possess experience with payroll systems.
• Exhibit good problem-solving and analytical skills.
• Communicate effectively in both written and verbal formats.
• Work effectively in a fast-paced, time-sensitive environment.
• Collaborate as a team player with a proactive approach.

Preferred Qualifications, Capabilities, and Skills

• Experience with Oracle HCM Cloud.
• Experience supporting process improvement and automation initiatives.
• Ability to document processes and support system changes.
• Experience working with cross-functional teams.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans