Senior Appointment Setter - Top Reps Earn 60,000-70,000+ with Base + Incentive

Senior Appointment Setter – Top Reps Earn $60,000–$70,000+ with Base + Incentives

Location: On-site – Berea, OH

Department: Call Center

Job Type: Full-Time

Join a high-performance team and take your appointment setting career to the next level.

Joyce Windows, Sunrooms, and Baths is actively hiring Senior Appointment Setters to join our call center team in Berea, OH. This is not an entry-level role—we’re looking for experienced phone professionals who can hit the ground running, consistently hit goals, and thrive in a fast-paced, performance-driven environment.

This is your chance to work with highly qualified , inbound leads— no cold calling . Our company invests over $250,000 per month to generate exclusive interest from homeowners actively looking for remodeling services. You’ll be working directly with these warm and hot leads to schedule free in-home consultations for our sales team.

 Compensation & Benefits

• Base hourly pay based on experience
• Incentive bonuses paid weekly
• Top-performing setters earn $60,000–$70,000+ annually
• Health, dental, and vision benefits
• Paid vacation and holidays
• 401(k) with company match
• Advancement opportunities for proven performers

 Shifts Available

• Full-time availability required
• Morning, Afternoon, and Weekend shift options available

 Responsibilities

• Make outbound calls to warm and hot homeowner leads
• Set appointments for our in-home sales team
• Accurately answer questions about our windows, sunrooms, and bath products
• Follow up on previous contacts and confirm appointments
• Update CRM with accurate call and appointment information

 What You Bring to the Table

• Proven success in appointment setting, phone sales, or collections
• Strong phone presence and excellent communication skills
• Confidence handling objections and guiding conversations
• Results-oriented with a competitive mindset
• Basic computer/CRM skills
• High school diploma or equivalent

About Joyce Windows, Sunrooms, and Baths
With over 70 years of experience, Joyce has become a trusted name in residential home remodeling. We’re a company built on quality, growth, and rewarding those who deliver results. If you're a phone pro who thrives on goals and isn’t afraid to hustle, you'll find a long-term career home with us.

Ready to make real money with a real opportunity? Apply now and let’s talk.