Consumer Banking Product & Reporting Controller, Executive Director

Job Description

As a Consumer and Banking Product Controller, Executive Director on the Consumer Banking Product Controller team, you will lead the product controller function for the Consumer Banking line of business. You will oversee financial reporting, regulatory reporting, product accounting, and analysis for consumer banking and consumer deposits, ensuring accuracy and strong end-to-end controls. You will partner closely with CFO, Planning & Analysis, Consumer Risk, FFRA, SEC Reporting, Product, and Technology to deliver compliant reporting and enable new product and regulatory change.

Job Responsibilities:

• Lead the Consumer Banking product controller function, setting vision, priorities, and execution standards.
• Direct the monthly close process and ensure financial accuracy and timely deliverables.
• Oversee posting and reconciliation of business results from the general ledger to downstream financial systems.
• Develop and document accounting flows, booking models, and procedures for deposit products.
• Implement accounting policy interpretations and ensure consistent GAAP application across reporting outputs.
• Manage preparation and governance of regulatory reporting schedules for consumer deposit products.
• Drive end-to-end control design, testing, and monitoring for reporting and product change initiatives.
• Partner with Product and Technology to support new product development and regulatory compliance implementation.
• Lead business integration and process improvement efforts to streamline workflows and build data best practices.
• Escalate issues constructively and present complex information clearly to senior management.
• Build and develop a cohesive team (9+), fostering strong communication, accountability, and risk discipline.

Required qualifications, capabilities and skills:

• Bring 10+ years of experience in a controller, product control, or financial services finance role.
• Hold a bachelor’s degree in Accounting, Finance, Economics, or a comparable field.
• Demonstrate strong technical accounting knowledge and the ability to interpret policy for consistent GAAP reporting.
• Apply a strong control mindset with rigorous attention to detail and risk escalation judgment.
• Execute effectively by rapidly grasping concepts, building plans, and delivering measurable results.
• Communicate clearly and build strong working relationships across functions, locations, and businesses.
• Manage multiple complex priorities simultaneously with strong organization and analytical problem-solving skills.

Preferred qualifications, capabilities and skills:

• Hold an active CPA (or equivalent accounting certification).
• Lead regulatory reporting platform development, testing, and execution with proven governance discipline.
• Demonstrate deep knowledge of consumer deposits, overdrafts, and related operational systems and controls.
• Influence senior stakeholders by synthesizing large data sets into clear insights and recommendations.
• Drive enterprise change initiatives that improve data quality, automation, and reporting efficiency.
• Partner effectively with Technology on release management, testing strategy, and end-to-end implementation readiness.
• Coach and develop leaders within a high-performing team environment to sustain strong execution and controls.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.