AutoTime Technical Specialist - Remote

Main Sail LLC is seeking an experienced AutoTime Technical Specialist to provide hands-on technical ownership of the AutoTime backend and shop floor clock technical enablement for client's SAP–AutoTime implementation within a large, regulated commercial manufacturing organization. This role focuses on the technical health and operability of AutoTime as a platform—environment configuration, security administration, troubleshooting, clock enablement, and technical defect reproduction—while partnering with SAP technical resources (ABAP/PI) and functional leads to stabilize end-to-end integration through SIT/UAT, cutover, and hypercare. This role is especially critical given the plan’s emphasis on validating time clock architecture, backend configuration, clock testing, and remediation of clock failures through go-live.

• Provide AutoTime backend services including (but not limited to):
  • Supporting technical enablement for shop floor clocks (configuration support and technical troubleshooting; physical install/network readiness is client-owned).
  • AutoTime security administration, user management, and system administration support.
  • Technical defect reproduction support and coordination of bug resolution activities with client and/or the product vendor as applicable (consistent with client owning product defect resolution under existing support agreements).
  • Validate and support the time clock technical architecture: connectivity checks, configuration prerequisites, security model alignment, and backend configuration requirements for Oakville deployment.
• Support AutoTime technical readiness for SIT/UAT:
  • Ensure environments are stable for testing cycles.
  • Assist in diagnosing integration issues where symptoms appear in AutoTime (logs, transactions, technical settings) and coordinate with SAP PI/ABAP teams for SAP-side resolution.
• Support execution of project phases where clock operations are explicitly required:
  • Build/configure the time clock AutoTime backend solution.
  • Test and verify operations of AutoTime clocks.
  • Remediate time clock failures discovered during SIT/UAT and mock cutover rehearsal cycles.
• Produce and maintain technical documentation and handoff artifacts:
  • AutoTime operational runbooks, admin procedures, clock troubleshooting guides, and hypercare support playbooks for transition to steady-state.
• Provide cutover/hypercare technical support for AutoTime platform stability, including rapid triage, stabilization actions, and contribution to hypercare defect closure evidence.

Required Experience:

• 5+ years of hands-on AutoTime technical / system administration experience (backend configuration, security/user admin, operational support).
• Experience supporting shop floor clock enablement and troubleshooting in a manufacturing environment.
• Demonstrated experience supporting SIT/UAT and go-live stabilization (rapid triage, log-based diagnosis, defect reproduction and verification).
• Strong collaboration skills with SAP technical teams (PI/ABAP) and functional leads to resolve end-to-end issues efficiently.

Preferred Additional Experience (Nice to Have - Not Mandatory):

• Experience in regulated or audit-sensitive manufacturing environments where evidence, controls, and traceability matter.
• Familiarity with SAP–timekeeping/labor integrations and common integration failure modes in shop floor deployments.
• Experience supporting phased or restart implementations and operating within formal change control and readiness-gate models.

Location : Remote with funded travel (5-6 trips) likely to client site
Period: 3/1/2026 - 3/31/2027