Senior Business Experience & Plan Advisor

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Experience Plan and Admin Advisor within PNC's Fiscal Governance organization, you will be based in Pittsburgh, PA or Strongsville, OH.

The Business Experience Plan and Admin Advisor plays a critical role in supporting the Line of Business CIO Group through financial governance, workforce planning, operational administration, and technology-funded initiative management. This position ensures that leaders have accurate insights, well-managed resources, and strong execution support across financial, operational, and reporting functions. This role is ideal for someone who thrives in a detail-oriented, analytical environment and enjoys supporting business leaders through data, planning, and streamlined governance. Looking for 8 years of experience in the following:

Expense Governance

• Oversee management of direct expenses.

• Maintain accurate expense tracking for internal and external costs.

Resource Management

• Manage internal headcount processes, including open requisition tracking, weekly reporting, and aging analysis.

• Oversee employee requisition workflows (adds, replacements, cost-center transfers).

Reporting & Delivery

• Lead monthly financial review preparation, insights, and presentation support for CIO leadership.

• Produce weekly reporting on requisitions, staffing metrics, and timesheet compliance.

• Deliver monthly analysis on direct expense drivers, LOB wallet performance, and TND financial scorecards.

• Create special reports, dashboards, and summaries for executive-level consumption.

Operational & Administrative Governance

• Support annual operating plan (AOP) processes and performance/financial planning (PFP) inputs.

• Maintain and process PNC One entries for internal workforce administration.

• Oversee internal and external timesheet governance.

• Manage SOW governance processes, including coordination with IBM and other vendors.

• Track and support reporting for software impairment activities.

Required Qualifications

• Experience in business administration, financial analysis, performance management, or technology operations support.

• Strong understanding of budgeting, forecasting, expense governance, and financial planning.

• Skilled in data interpretation, trend analysis, and executive-level reporting.

• Experience with headcount planning, resource management, or requisition workflows.

• Proficiency with Excel and reporting/analytical tools.

• Strong communication skills with the ability to influence and support leadership.

• Excellent organizational and multitasking abilities.

• Experience working in a technology-driven, CIO-support, or enterprise operational environment.

Preferred Qualifications

• Knowledge of enterprise systems such as ServiceNow, Workday, Oracle, or similar platforms.

• Experience supporting nondiscretionary tech funding, vulnerability remediation, or operational risk initiatives.

• Background in SOW governance, vendor management, or contractor oversight.

• Experience with financial governance, auditing, or internal controls.

• Understanding of project financials or program portfolio management.

What We Are Looking For

A detail-oriented, analytical professional who excels in planning, financial management, and administrative governance. Someone who enjoys supporting business leaders, solving operational challenges, and ensuring consistent, accurate execution across financial and workforce processes.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Indirectly leads cross-functional teams to improve business planning methods. Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.

• Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations.

• Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals.

• Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy.Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Budget Management, Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Executive Presenting, Financial Planning, Managerial Reporting, Oracle, Strategic Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $80,000.00 - $179,400.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 03/17/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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