Fraud Control Specialist

Office of Family Assistance

The Office of Family Assistance (OFA) provides operational, technical assistance and training support for safety net programs that assist low-income Ohioans. It manages public assistance programs like Ohio Works First (OWF), Supplemental Nutrition Assistance Program (SNAP), Commodity Supplemental Food Program (CSFP), and the Emergency Food Assistance Program (TEFAP). OFA also develops policies for county agencies, administers the Ohio Benefits online system, and supports employment and training initiatives to help Ohioans achieve economic stability. Learn more about the office by visiting the ODJFS OFA webpage.

What You Will Do

This position serves as a program consultant supporting county agencies in the administration of fraud investigation and benefit recovery activities for SNAP and cash public assistance programs. The role combines technical expertise, regulatory interpretation, training, and collaborative problem-solving to ensure program integrity across Ohio's counties.

Job Duties

• Provide consultation, guidance, and technical assistance to county agencies on fraud investigation and benefit recovery processes.
• Support counties in managing and calculating claims, conducting investigations, identifying internal fraud, preparing cases for prosecution, and navigating administrative hearings and disqualifications.
• Offer technical assistance on systems used by county fraud and benefit recovery staff in coordination with ODJFS offices, other state agencies, federal agencies, law enforcement, and courts.
• Assist in developing and implementing procedures to ensure compliance with administrative rules and program requirements.
• Develop, present, and participate in training sessions, including quarterly fraud control meetings, targeted training sessions, conferences, and virtual sessions.
• Create desk aids, handouts, and PowerPoint presentations to support training and technical assistance.
• Monitor and review fraud and benefit recovery data submitted by counties by conducting periodic county reviews of core benefit recovery activities, providing feedback and requesting corrective action when warranted.
• Assist with data collection, analysis, and responses to inquiries from external stakeholders such as legislators, other states, law enforcement, and federal agencies.
• Provide recommendations for developing or revising state regulations related to fraud and benefit recovery.
• Perform related duties, such as attending staff meetings, preparing reports and presentations, maintaining logs and records, and representing the office at conferences.

• Travel as needed to counties, meetings, and training events..

Challenges

• Managing a high volume of inquiries from counties and external partners with varying levels of urgency.
• Interpreting complex and evolving federal and state regulations and ensuring consistent application across counties.
• Navigating sensitive or contentious situations involving fraud allegations, prosecution referrals, and administrative disqualifications.
• Ensuring accuracy and consistency in data collection, analysis, and reporting across multiple counties.

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: This position will be headquartered at the Rhodes State Office Tower, 30 East Broad Street, Columbus, OH 43215

Travel: Occasional travel within the state of Ohio.

PN(s): 20042003

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The ideal candidate, at minimum, must have the following:

Option 1 :

• Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field;

AND

• 18 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

Or Option 2 :

• Completion of graduate core program in social or behavioral science or medicine-related or comparable field;

AND

• 6 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.

Or Option 3 :

• Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s SEIU/1199 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $31.74 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 12

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$31.74

$33.35

$34.96

$36.65

$38.49

$40.32

$42.29

$44.39

Annual

$66,019

$69,368

$72,717

$76,232

$80,059

$83,866

$87,963

$92,331

Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

78 Months

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [email protected]

Selection Priority Notice SEIU/1199

Current employees of ODJFS in the SEIU/1199 union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal SEIU/1199 applicant is not selected for this position.

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.