Concord Mall- Seasonal Local Manager
- Promote a positive, collaborative environment and maintain our core values and policies
- Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
- Determine staffing requirements and oversee hiring, onboarding, and training of all team members
- Ensure daily operations are maintained as scheduled
- Respond to all business calls or emails within a timely manner
- Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
- Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
- Coach and develop team members to drive revenue, reduce cost and provide world class guest service
- Establish and maintain positive and successful vendor relations with staff at all locations
- Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
- Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
- Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
- Other duties required/assigned as detailed in Employment Agreement
- Positive attitude and strong work ethic
- Team player who can work independently and understands the importance of leadership
- Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
- Ability to process sales transactions and comfortable with cash handling
- Professional attire and good hygiene are a must
- Available to attend mandatory pre-season training
- Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
- Available to work a minimum of 40 hours a week or as needed
- At least 18 years of age
- High School Diploma Required
- Previous retail/assistant manager and photography experience preferred
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
- Ability to stand, walk, and perform easy, guided choreographed movement independently
- A fun, fast paced, and passionate environment
- Career advancement opportunities
- Flexible schedule
- Referral program
- One free photo package for friends and family per staff member
- Must be used 2 weeks before the close of each season
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