Business Intelligence Analyst II
- Collaborate with stakeholders to understand and gather requirements for Epic reporting solutions.
- Design, develop, and maintain custom reports within the Epic reporting framework, ensuring the accuracy and reliability of data.
- Utilize Epic's reporting tools to create and enhance reports based on end-user needs.
- Work with Epic analysts and end users to troubleshoot and resolve reporting functionality or data integrity issues.
- Collaborate with the Data and Analytics team to integrate Epic reporting solutions with other systems and data sources.
- Provide training and support to end users on utilizing and interpreting Epic reports.
- Participate in the planning and execution of system upgrades and enhancements related to Epic reporting.
- Document technical specifications, data mappings, and report configurations in our enterprise data catalog.
- Ensure compliance with regulatory requirements and organizational policies in developing and maintaining Epic reports.
- Gather, prepare and analyze user requirements to create complex reports and simple to moderate dashboards, utilizing enterprise data systems (such as Epic Slicer Dicer, Clarity & Caboodle, Microsoft tools including PowerBI etc.).
- Participate in technical code reviews, including reviewing simple code of others.
- Perform change management when reporting system modifications are needed.
- Follow build, configuration and release management processes and meet user and technical documentation standards as set by CCHMC.
- Translate business user questions into data solutions.
- Utilize and contribute to the CCHMC information glossary to refer to governed definitions when analyzing and creating reports.
- Provide end user training as required for new hires or when changes are made to existing applications/systems.
- Create educational materials for end user training, adoption & activation including, but not limited to job aids, lesson plans & quick start guides.
- Provide ad hoc analysis for hospital departments and divisions accurately and in a timely manner, including assistance with understanding the data and potential gaps.
- Continually develop professional skills.
- Maintain Epic certifications where appropriate.
- Expand oral and written communication skills, particularly related to translating customer requirements into BI solutions.
- Plan and execute testing plans.
- Timely completion of assigned tasks.
- Accurate & timely communication of status.
- Effective time management and prioritization of assigned tasks.
- Assist with setting task priorities and timelines.
- Responsible for identification of issues with potential solutions.
- Serve as project manager for simple projects.
- Perform other duties as assigned.
- Analyze Business Intelligence requests to align with existing tools and processes.
- Organize and complete assigned tasks and associated documentation upon directives from supervisor.
- Use troubleshooting skills to effectively support Business Intelligence solutions.
- Develop support plans for new solutions.
- Escalate unresolved issues with urgency.
- Seek the appropriate resources needed for activities with multiple tasks.
- Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues.
- Be personally accountable for commitments to projects, timelines, and deliverables.
- Effectively work with cross-functional teams and customers to identify build deficiencies based on customer reporting requests.
- Bachelor's degree in a related field
- 2+ years of work experience in related job discipline
- Previous clinical experience in a healthcare or hospital setting is a plus.
- Certification in Epic's Cogito Administration or relevant Epic certifications.
- Proven experience in report development within the Epic reporting environment, including familiarity with Clarity or Caboodle.
- Knowledge of healthcare industry standards and regulations, including HIPAA, and the ability to ensure compliance with report development.
- Experience with data visualization tools such as Power BI.
- Familiarity with Epic modules and their underlying data structures is highly desirable.
- Expected Starting Pay Range
- Annualized pay may vary based on FTE status $74,297.60 - $94,744.00
- Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
- Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
- Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
- One of the nation's America’s Most Innovative Companies as noted by Fortune
- Consistently certified as great place to work
- A Leading Disability Employer as noted by the National Organization on Disability
- Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
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