Field Engagement Specialist

Are You Installing Low Voltage Projects? An Exciting Opportunity Awaits You at SALTO Systems! 

Are you looking for a fulfilling career where your contributions truly make a difference? Say goodbye to the frustration of endless installations and the disappointment of working with the wrong parts. At SALTO Systems, we offer you the opportunity to break away from the ordinary and be a part of something extraordinary! 

We specialize in access control and enhancing the customer experience. If you are passionate about technology, thrive in a recession-resistant industry, and excel at managing multiple projects seamlessly, this could be the opportunity you’ve been waiting for. 

Join our dynamic team and help us shape the future of access control solutions. Your skills and dedication will not only be valued, but they will contribute directly to our mission of creating a positive impact on people’s lives. 

Why This Role Exists: 
At SALTO, we are at the forefront of replacing mechanical keys with cutting-edge technology. Our goal is to incorporate our innovative features and solutions into everyday life, protecting people, products, and businesses.  

Position Overview: 
The Field Engagement Specialist is a customer-focused problem solver who works closely with customers and end users to ensure satisfaction, retention, and compliance with standards. You will provide on-site support through surveys, inspections, commissioning assistance, and training, ensuring the effectiveness of our installations and the long-term success of the projects. 

Location: Travel position with 75% travel to various sites within your region. Candidates can reside in the West or Midwest. This is a travel-intensive role, requiring visits to multiple sites within your region. Travel expenses including hotel, rail, airfare, and rental car will be covered by SALTO. 

Employment Type: Full-time, overtime potential. 

Experience: Security product experience in the access control industry is preferred, but we will train the right person for the role. 

Benefits: 

The Best Benefit Package for Employees:

A strong benefits package is essential for attracting and retaining top talent. Here’s a concise overview of the key benefits that make a job offer truly stand out: 

Health & Wellness:

• Comprehensive Health Coverage (medical, dental, vision, and mental health services). 

• Telemedicine for easy access to healthcare. 

• Generous Vacation Days (21 days annually) plus holidays. 

• 401(k) with Company Matching to help employees save for the future. 

• Mentorship and Coaching to support career growth. 

• Paid Volunteer Time for community engagement. 

• Performance Bonuses and Recognition Programs. 

• Employee Assistance Program (EAP) for personal support. 

• Team Building Activities and Company Events. 

• Free Meals and Snacks. 

• Life and Disability Insurance for peace of mind. 

• Critical Illness and Accident Insurance for added protection. 

Key Responsibilities: 

• Customer Advocacy: Meet with customers face-to-face to understand their needs, provide accurate assessments of their site conditions, and identify opportunities to replace legacy products. 

• Continuous Learning: Expand your knowledge of the technical aspects of access control, door hardware, electric door switching, power panels, and fire egress. 

• Project Support: Collaborate with project managers and field sales teams to offer insights into site conditions and potential challenges. 

• Problem Solver: Evaluate site conditions to reduce downtime, resolve customer hurdles, and ensure a seamless experience. 

• Relationship Building: Build strong relationships with internal and external stakeholders, acting as a SALTO ambassador. 

Must-Have Skills: 

• Experience: At least one year in a trade skill within the low voltage industry. 

• Communication: Exceptional written and oral communication skills, with the ability to engage with multiple levels of stakeholders. 

• Curiosity & Learning: A willingness to learn, understand, and explain integrated solutions to stakeholders. 

• Travel Flexibility: Ability to manage extensive travel (75%), including overnight stays and site visits. 

• Driving & Passport: Clean driving record and an active passport. 

• Attention to Detail: Proven track record of delivering accurate and timely results. 

Should-Have Skills: 

• Technical Knowledge: Experience with door hardware, electric door switching, power panels, and fire egress is a plus. 

• Project Installations: Experience with security products, including designing, selling, and installing door hardware. 

• Construction Site Visits: Familiarity with construction job sites, especially those under construction. 

• Installation Skills : Ability to install hardware with a set of tools available in your vehicle. 

Why Join Us? 

At SALTO Systems, you’ll be part of an innovative, dynamic team dedicated to delivering world-class security solutions. If you are passionate about learning the access control industry, enjoy being on the move, and want to make a meaningful impact while advancing your career, this is the role for you. 

SALTO Systems is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

This is your chance to join a team where every day brings new possibilities, and your contributions truly matter. Take the next step in your career with SALTO Systems today! 

Salto is a leading global access solutions provider, part of the SALTO WECOSYSTEM. We develop pioneering facility access, identity management, and electronic locking technology that ensures seamless, reliable, and secure experiences. Through close customer relationships and innovative solutions, our global team of experts create timeless and meaningful products that positively impact people and planet.