IT Communications and AI Specialist

Company Overview

Imagine Everything. Build the Future with Hexion.

At Hexion, we push boundaries, rethink possibilities, and create real impact. We activate science to deliver progress—developing breakthrough solutions that strengthen industries, protect communities, and drive a more sustainable future.

This is where bold thinkers, problem-solvers, and innovators come together to shape what’s next. Whether you're engineering advanced materials, transforming manufacturing technologies, or leading strategic innovation, your ideas and actions leave a lasting mark. We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward.

We don’t follow the status quo—we challenge it, disrupt it, and improve it. Every role at Hexion is part of something bigger.

We invest in innovation, sustainability, and continuous development—equipping you with the tools, training, and opportunities to excel. With an unwavering commitment to safety, partnership, belonging, and impact, we empower you to lead change and strengthen industries worldwide.

Your Future Starts Here.

If you’re ready to push limits, reimagine what’s possible, and create the extraordinary, Hexion is where you belong.

Anything is possible when you imagine everything.

Position Overview

Hexion is seeking an innovative AI and Communications Specialist to drive the adoption and application of emerging technologies and deliver compelling, accessible IT content that supports our global digital transformation.

This is a dynamic role within the Information Technology department, contributing to Hexion’s overall Artificial Intelligence strategy and adoption while also ensuring quality and timely IT communications. The position is highly visible and offers collaboration opportunities with various functions within the company.

The ideal candidate will be instrumental in enhancing technology adoption with a strong focus on AI. Responsibilities include identifying generative AI use cases, introducing new AI capabilities to the company, and championing the broader adoption of AI and emerging technologies. Developing IT communications and user-friendly training materials on key technological tools and ensuring those communications are socialized with the overall organization is an essential part of this role. This individual must thrive in a fast-paced environment and be an effective communicator with strong proficiency in generative AI tools (ChatGPT, Copilot, etc.). This individual should also understand various tools for AI content creation such as VideoScribe and Canva. Additionally, the candidate will monitor and analyze how associates are adopting and using these tools, providing feedback and insights to continuously improve user engagement.

Job Responsibilities

AI Specialist

• Stays up to date on the latest generative AI technologies and releases, sharing highlights within the overall Hexion organization.
• Works with business and IT leadership to identify AI use cases, launch pilots, and monitor effectiveness.
• Champions the use of AI within the Hexion workplace.

IT Communications & Training Content Development

• Develops and presents engaging technology training materials for technical and non-technical employees globally.
• Creates highly visual and intuitive PowerPoint presentations for training, tips/tricks, and internal IT communications.
• Produces and publishes short training videos using VideoScribe and Canva to support technology adoption.
• Writes and edits clear, concise, and engaging IT communications (emails, newsletters, FAQs, and user guides).
• Publishes articles and content on associate portal to support IT initiatives.
• Designs quick reference guides, infographics, and other visual aids to simplify complex IT concepts.
• Key contributor to the development of ideas and content for the global IT All-hands meetings.

SharePoint & Digital Content Management

• Owns and manages IT content on department hub site of associate portal, ensuring accuracy and accessibility of IT training materials.
• Administers key IT Teams sites and SharePoint Online pages, optimizing structure and usability.
• Regularly updates and maintains IT policies, procedures, and governance documentation within SharePoint.

Training & Change Adoption

• Delivers remote and in-person training sessions on IT tools and AI best practices.
• Provides hands-on guidance to associates, ensuring smooth adoption of new technologies.
• Collaborates with HR and Internal Communications to align messaging and training with company-wide initiatives.
• Monitors adoption and usage to keep a pulse on how associates are adopting and using the tools to help identify areas where additional support or training may be needed.

Qualifications

• Strong communication and collaboration skills (written and spoken).
• Experience creating clear and concise documentation, training materials, and video content.
• Experience with conversational AI tools (ChatGPT, Copilot, etc.) is required.
• Experience with AI model customization and/or custom GPT or agents is required.
• Proficiency with SharePoint Online for content creation and publishing.
• Strong acumen with Microsoft 365 (Teams, PowerPoint, Outlook, etc.).
• Experience with VideoScribe and Canva for content creation.
• Excellent organization, time management, and multi-tasking skills.
• Ability to quickly learn and adapt to new technologies.
• Degree in Communications, IT, or a related field (2-year minimum, 4-year preferred).

Other

We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, pregnancy, race, national origin, religion, age, sexual orientation, gender identity, veteran or military status, status as a qualified individual with a disability or any other characteristic protected by law.

To be considered for this position candidates are required to submit an application for employment through our career site and, be at least 18 years of age. Any offer of employment will be conditioned upon successful completion of a drug test and background investigation, as well as authorization for the Company to conduct additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the department of Homeland Security or other regulatory agencies. A prior criminal record is not an automatic bar to employment, and the Company will conduct an individualized assessment and reassessment, consistent with applicable law, prior to making any final employment decision.