Communications Operator - FT
Job Description
Job Description
WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION
Switchboard Operator
MAIN FUNCTION:
Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates paging and
beeper systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems;
handles paging for code blue, fire, and other emergency situations.
RESPONSIBLE TO: Manager, PFS
MUST HAVE REQUIREMENTS:
- High School diploma or GED.
- No written disciplinary action within the last 12 months.
- Computer experience, Word Processing, Windows.
PREFERRED ATTRIBUTES:
- Previous business office and switchboard experience.
- Demonstrated effective oral communication skills.
- Previous banking experience
- Denotes ADA Essential
- Follows Appropriate Service Standards
POSITION EXPECTATIONS:
- Pages authorized personnel according to established procedures.
- Answers Medical Alert and handles appropriately.
- Handles paging for emergency situations, such as, fire, code blue and disaster.
- Prepares outgoing mail by stamping, bundling, and certifying when appropriate.
- Prepares daily on-call lists and Doctor's Registry list. Updates as indicated throughout day.
- Applies patient account payments as needed.
- Assists in the orientation of new department employees
- Processes patient valuables according to procedure.
- Coordinates patient valuables count with Cashier daily.
- Performs other duties as necessary or as requested by the PFS Manager.
Revised Dates 5/99, 2/00, 3/02, 5/03, 8/03, 3/05, 4/05, 4/10, 2/20
Approved by Human Resources:
1st Shift 7-3 and 2ND SHIFT 3-11PM; EVERY OTHER WEEKEND; ON CALL; HOLIDAYS40 HOURS PER WEEK
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