EHR Applications Analyst :: On-Site :: Cleveland, Ohio 44118

Job Description

Job Description

Title: EHR Applications Analyst

Location: On-site - Cleveland, OHIO 44118

Duration: Contract-to-Hire

Role Overview

We’re looking for a hands-on EHR Applications Analyst to support, enhance, and optimize clinical systems in a fast-paced environment. This role is ideal for someone who enjoys solving real-world problems, working closely with end-users, and improving healthcare workflows through technology.

You’ll act as a key bridge between technical teams, clinical users, and vendors—ensuring systems are running efficiently, securely, and aligned with operational needs.

Key Responsibilities

• Implement, support, and enhance EHR systems in a SaaS environment
• Build, test, and maintain system configurations using best practices
• Analyze and document workflows, processes, and integrations
• Troubleshoot and resolve end-user issues across supported applications
• Translate business needs into system enhancements and solutions
• Train and support end-users on system functionality and data usage
• Collaborate with internal teams, DBAs, and third-party vendors
• Maintain compliance with HIPAA and data security standards
• Participate in on-call rotation (24/7 support as needed)
• Continuously update technical knowledge and adapt to new technologies

Must-Have Skills

• Strong experience with Electronic Health Record (EHR) systems
• Hands-on experience with Microsoft OS & Office 365 Suite
• Ability to troubleshoot application and user issues independently
• Strong workflow analysis and documentation skills
• Excellent verbal and written communication skills
• Ability to work with cross-functional teams and non-technical users
• Strong problem-solving and critical thinking ability
• Experience maintaining data security and compliance standards (HIPAA)

Don’t Apply If

• You haven’t worked with EHR systems or enterprise applications
• You prefer highly structured roles with no ownership
• You struggle with stakeholder communication or user support
• You’re not comfortable working in an on-site environment

Screening Questions

1. What EHR systems have you worked on, and in what capacity?
2. Do you have experience with Netsmart MyAvatarNX or similar platforms?
3. Describe a time you resolved a complex end-user issue in an application.
4. How do you approach workflow analysis and system improvement?
5. What experience do you have with SQL or reporting tools?
6. Have you worked in a healthcare environment before?
7. Are you comfortable with on-call support rotations?