Count Room Representative (4:45AM Shift Start) - Part Time

JACK Cleveland Casino LLC
Cleveland, OH

Job Description

Job Description

Role Responsibilities :

  • Counts, sorts and organizes all money, coupons, chips and paperwork from the drop boxes.
  • Lifts and displays empty drop boxes to Surveillance personnel and/or fellow team members.
  • Retrieves drop boxes from the storage area and appropriately stores all boxes.
  • Inserts and removes currency from counting machines; runs the machines.
  • Straps and hand-stamps money bundles.
  • Totals all cash, chips and coupons by shift and by day/date.
  • Enters necessary information into the computer.
  • Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor.
  • When a slot machine is being played at the time of a slot machine drop, uses excellent guest service skills to assure the guest’s satisfaction.
  • Accounts for all keys used to perform slot machine drops.
  • Weighs/counts individual buckets and records weighed buckets into the scale with proper machine numbers.
  • Verifies wrap totals; researches and explains variances.
  • Pulls bill validator boxes, insuring each box is accounted for after and after the drop.
  • Completes all paperwork accurately and delivers it to the appropriate department in a timely manner.
  • Is responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks.
  • Counts Slot Operations emergency drops.
  • Maintains Count Room in a clean and orderly fashion.
  • Follows safety and security guidelines and adheres to department procedures.
  • Performs emergency drops of bill validators.

Knowledge, Skills, & Abilities

  • Must be able to work independently.
  • Must be able to sit, stand or walk for long periods of time (4 hours).
  • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
  • Respond to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to tolerate areas containing dust, loud noises and bright lights.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Ability to speak distinctly and persuasively.
  • Must be able to read, write, speak, and understand English

Education & Experience Requirements

  • High School Diploma or equivalent preferred
  • Minimum of 6 months previous money handling experience
  • Previous experience in performing detailed work preferred
  • Literate and fluent in basic English
  • Excellent Math Skills
  • Basic computer skills (excel skills are necessary)
  • Basic trouble-shooting skills
  • Must be able to perform tasks with high efficiency and accuracy
  • Above average organizational abilities for sorting money, chips, coupons and other paper work by table number
  • Ability to work in a small area with the same people for extended periods of time
  • Must be 21 years of age.

License Requirements

  • Ability to obtain a Gaming Occupational License within the State of Ohio, which includes a comprehensive background investigation.
Posted 2026-06-25

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