Patient Care Coordinator

Company Description

You're Not Just "Front Desk." You're the Face of the Clinic and Part of our Team!

Patient Care Coordinator | Cornerstone Physical Therapy-Canal Winchester

If you're the kind of person who lights up a room, loves helping people, and can keep a busy day organized without getting rattled...this role is for you.

At Cornerstone, we're a PT-owned private practice built on exceptional service, outcomes, and a team culture that actually feels like a team. We hire the best....because patients notice the difference.

The #1 thing we're looking for

You don't need a perfect resume. We want someone who is:

personable, computer savvy, a quick learner, and highly coachable.

If you can learn fast, follow systems, and contribute to clinic success...you'll thrive here!

Job Description

What you'll do:

You'll be the point person for the non-clinical patient experience...making every visit smooth from start to finish:

• Welcome patients and create a "they know my name" experience

• Answer phones with confidence and warmth

• Schedule visits electronically and keep the day flowing

• Verify insurance benefits and confirm patient info (personal + financial)

• Maintain charts and EMR accuracy

• Handle patient payments (collect/post/deposit)

• Support clinic operations: faxing, filing, misc. tasks as needed

Qualifications

What "great" looks like here

• Patients feel taken care of from the moment they walk in

• You catch details before they become problems

• You communicate clearly and stay calm when it's busy

• You take ownership, help teammates, and keep things moving

What helps (but isn't required)

• Medical front office experience preferred (1+ year is a plus)

• Comfortable with Microsoft Word/Excel

• EMR/medical software experience is helpful

Additional Information

What you'll get:

• Comprehensive benefits (medical, dental, vision, 401k)

• PTO + paid holidays

• Employee Assistance Program (EAP)

• Employee discounts + additional company perks that support work-life balance

The anticipated base salary range for this position is $17.00- $18.00 . Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [email protected]