Director of Operations

Job Description

Job Description

A full-service restaurant group that owns and operates multiple concepts throughout the US is hiring a Director of Operations for their Cincinnati market.

Your day-to-day responsibilities will include managing, mentoring, and developing store-level managers to ensure efficient operations throughout the Cincinnati locations. The Director is responsible for creating and executing plans to elevate each restaurant and its leaders. This includes introducing and supporting new initiatives as well as ensuring high standards within each restaurant.

Responsibilities:

• Overall responsibility for the daily operations in multiple units
• Create excellent in-store food execution with consistency and recipe adherence
• Ensure all food safety standards are met
• Proactively identify and implement action plans for areas of operational improvement and build operational capacity
• Participate in developing and implementing policies and procedures
• Generate area sales growth by developing strategic short- and long-term marketing plans, ensuring the restaurants consistently deliver a positive guest experience, and executing local restaurant marketing initiatives.
• Constantly review area operations and related reports to identify problems, concerns, and opportunities for improvement and implement solutions
• Accountability for and analysis of P&L results based on company goals, including achieving EBITDA targets with a focus on food & labor costs
• Develop an area succession plan by evaluating open opportunities, identifying and assessing internal talent, and developing internal talent into restaurant leaders.
• Provide coaching and feedback to restaurant managers and assess performance on an ongoing basis.
• Partner with restaurant managers to set personal development goals to build their skills and abilities for career progression.
• Lead a positive team environment by recognizing and reinforcing individual and restaurant accomplishments

• Challenges and inspires the restaurant management team to achieve business results
• Coach restaurant managers in team member recruiting, development, performance management, and retention to ensure the restaurant is properly staffed, turnover goals are met, and succession planning is in place
• Maintain a professional demeanor & appearance with a positive, can-do attitude.

• Required Skills & Experience:
• Strong leadership skills with a track record of effectively managing, mentoring, and developing leaders in a multi-unit role.
• Ability to work through others to ensure excellent operations through proper delegation, performance management, strategic planning, and communication to in-unit managers.
• Proficiency in leading others in the delivery of outstanding guest experience, culinary operations, labor scheduling, inventory management, restaurant marketing, and restaurant P&L

• Excellent understanding and experience with high-volume full-service restaurants
• Excellent tenure and professional references
• Strong time management skills
• Skilled communicator with effective presentation skills

The Rewards:

• Competitive compensation package
• Bonus incentives
• Company Car Including Gas Card
• Generous PTO & benefit plans
• 401 (k) with a match