AT&T In-Store Sales Representative

Job Description

Job Description

Synaptic, Inc. focuses on working with telecommunication services and part of the retail divisions to increase new product advancements and services. Our team thrives on innovation, collaboration, and pushing the boundaries of what's possible in sales and customer service. As a AT&T In-Store Sales Representative you will be working with customers to assist them in product education, service inquiries and processing any orders. The AT&T In-Store Sales Representative is someone who enjoys working with others and is excited to learn more about sales and telecommunication services.

As an AT&T In-Store Sales Representative, you will be working directly with customers to introduce them to new services that have recently hit the market, connecting with them products to enhance their communication needs, and being a primary point of contact for all requests. If you enjoy helping customers discover the best solutions then get ready to make a significant impact in our AT&T In-Store Sales Representative role now open!

AT&T In-Store Sales Representative Responsibilities:

• Engage directly with customers in AT&T retail locations to increase product and service awareness
• Educate customers on the latest AT&T offerings, including mobile plans, new devices and services, and coverage
• Work with customers one on one to process any orders they have decided on and answer questions they may have along the way
• Conduct engaging product demonstrations that highlight features and benefits
• Identify customer needs and recommend tailored AT&T solutions that we provide
• Process sales transactions accurately and efficiently, including new activations, upgrades, and accessory purchases
• Maintain a strong understanding of AT&T promotions, pricing, and services offered
• Keep working area clean and organized at all times to create a welcoming environment
• Provide exceptional customer service, resolving inquiries and ensuring a positive customer experience

AT&T In-Store Sales Representatives Qualifications:

• Proven experience in a customer-facing sales role retail experience, sales or in the telecommunications field
• Interpersonal and communication skills, with the ability to build relationships with customers and actively listen
• A passion for technology and a desire to stay updated on industry trends is a plus
• Problem-solving skills and adaptable in different situations
• Flexibility to work evenings, weekends, and holidays as needed by retail schedules.