Program Coordinator

Job Description

Job Description

Job Summary

The Program Coordinator plays a vital role in overseeing the daily operations of afterschool and summer programs that provide therapeutic services to youth. This position serves as a liaison between facilitators, program directors, and other key stakeholders to ensure program effectiveness, compliance, and high-quality service delivery.

Essential Duties and Responsibilities

· Review and assess program documentation to ensure accuracy and compliance with organizational and regulatory standards.

· Monitor program performance and adherence to policies and procedures, including in-person site visits.

· Identify areas for improvement and work with facilitators/directors to implement corrective actions

· Serve as the primary point of contact between facilitators, program directors, and organizational leadership.

· Provide ongoing support and guidance to program staff.

· Facilitate regular meetings to discuss program updates, challenges, and best practices.

· Conduct scheduled and unannounced site visits to assess program operations and service quality.

· Ensure that youth participants receive appropriate services in a safe and structured environment. Provide feedback and recommendations to enhance program effectiveness.

· Maintain accurate records of program activities, compliance findings, and corrective actions. Prepare reports summarizing program performance and compliance status.

Qualifications

• Bachelor's degree in social work, Psychology, Education, or a related field or adequate work experience.

• Minimum of 3 years of experience in program coordination, behavioral health, mentoring, or youth services.

• Understanding of therapeutic services for youth and program compliance standards.

• Excellent communication, organizational, and problem-solving skills. • Ability to conduct site visits and travel as needed.

• Proficiency in Microsoft Office Suite and database management system

Working Conditions

· Work is primarily conducted in a professional office setting.

· Regular site visits to program locations (e.g., schools, community centers, or partner sites) are required.

· The role requires flexibility to accommodate after-school and summer program hours, which may include occasional evenings and weekends.

· May involve working in varied environments, including indoor and outdoor program spaces.

· Must be able to travel locally between sites; reliable transportation is required.

Physical Requirements

· Ability to remain in a stationary position (e.g., sitting or standing) for extended periods while working at a computer or attending meetings.

· Ability to move through program sites, including walking, standing, and occasional bending or lifting.

· Ability to lift and transport materials or supplies up to 25 pounds.

· Visual acuity to read documents, screens, and program materials.

· Ability to communicate effectively with staff, participants, and community partners in person, by phone, and via email.

· Must be able to maintain composure and professionalism in dynamic or high-energy program environments.