Data Center Technician- CMH

About Edged Data Centers
Edged is a fast-growing provider of sustainable data centers and energy infrastructure. The company builds and operates a global network of ultra-efficient, AI-ready data centers with waterless cooling for colocation, hyperscale and build-to-suit customers. The highly differentiated infrastructure platform is the first large-scale, global deployment of waterless cooling platform-wide and transforms data center growth into a catalyst for sustainable development. Edged is backed by a deep proprietary technology stack that will include renewable microgrid systems, ultra-clean generators, and waste-to-fuel solutions. The platform is designed for rapid deployment with more than a dozen new data centers operating or under construction across Europe and North America and a gigawatt-scale project pipeline.

The North American division of Edged is a joint venture between one of the largest private multinational corporations in the world and an affiliate of Endeavour. Endeavour is a purpose-driven organization helping innovators to develop and launch breakthrough solutions for global challenges in the areas of energy, water, and waste. Endeavour companies are made up of passionate change-makers who want to leave the world better than the way we found it. Today, Endeavour is deploying solutions that are immediately scalable and deliver both high financial returns and positive impact, including EV charging, waterless data center cooling, and advanced energy systems.

Responsibilities

Operations & Safety

• Follow all company safety, security, and compliance requirements (including JHAs, LOTO, and site access procedures).
• Maintain a safe and organized work environment; report and correct any unsafe conditions immediately.
• Participate in required training, toolbox talks, and operational readiness reviews.
• Adhere to Edged’s change management and documentation processes.

Hardware Installation & Physical Infrastructure

• Rack and stack servers, switches, routers, storage systems, and other IT or telecom equipment.
• Install, label, and manage copper and fiber cabling infrastructure; terminate, test, and document all connectivity.
• Perform equipment migrations, power connections, and cross-connect installations.
• Support server power-up, BIOS access, and handoff to remote provisioning teams.
• Execute hardware installations and decommissioning activities in alignment with MOPs/SOPs.

Remote Hands & Troubleshooting

• Provide physical support for remote engineering teams, including cable tracing, component swaps, and console access.
• Perform diagnostics and basic troubleshooting such as power cycling, reseating components, and verifying signal paths.
• Support incident response efforts by identifying, stabilizing, and documenting issues promptly.
• Manage and resolve service tickets through internal tools (e.g., JIRA, ServiceNow, or Confluence).

Maintenance & Auditing

• Conduct routine site inspections and report environmental or equipment anomalies.
• Perform cabinet, rack, and cage audits to maintain accuracy of asset records.
• Assist in monitoring power utilization, performing power resets, and tracking equipment changes.
• Ensure all work areas and cabling layouts remain clean, safe, and compliant with Edged standards.

Customer & Vendor Coordination

• Serve as the on-site point of contact for customer representatives, vendors, and third-party contractors.
• Escort and monitor vendor activities to ensure adherence to safety, security, and procedural compliance.
• Provide visual verification, photo documentation, and timely updates for customer tasks.
• Maintain clear communication and coordination with remote operations and OCC teams.

Inventory & Logistics

• Receive, track, label, and ship IT assets and materials in accordance with company inventory processes.
• Maintain accurate records of parts, consumables, and equipment moves in asset tracking systems.
• Perform physical audits and reconcile inventory data to support logistics and lifecycle management.

Team Collaboration & Development

• Collaborate closely with data center, network, and operations teams to support ongoing projects and maintenance.
• Participate in cross-training and skill development programs to expand technical proficiency.
• Support process improvements and contribute to team knowledge sharing.

Physical Job Requirements

You must be able to:

• Work in various indoor and outdoor locations with exposure to extreme weather conditions.
• Work in locations where you may not have immediate access to medical care.
• Move your arms, legs and spine through full range of motion to permit work to be safely performed from ground/floor level to full overhead level. This involves squatting, kneeling, bending, twisting and reaching.
• Exhibit good grip strength, finger dexterity, hand-eye coordination and normal balance.
• See near and far and have normal depth perception, normal hearing, and be able to communicate clearly.
• Tolerate high stress situations during mechanical failure or emergency operations.
• Be aware of potential exposures to combustion exhaust, glycol, diesel fumes, carbon monoxide, and heavy metals.

Be capable of each of the following physical activities:

• lift at least 30 lbs from floor to knuckle level
• lift at least 30 lbs from floor to waist level
• lift at least 20 lbs from floor to shoulder level
• carry at least 30 lbs with two hands for a minimum distance of 50 feet
• carry at least 20 lbs with one hand for a minimum distance of 50 feet
• upward pull with a peak force of 50-lbs with two hands
• push or pull horizontally with a peak force of 70+ lbs with two hands
• stand /walk regularly with good balance
• kneel, stoop, squat and twist on an occasional basis
• climb1 flight of stairs, 20 steps per flight x 1 repetitions

Minimum Qualifications

• High school diploma or GED required; technical or vocational training preferred.
• 1–3 years of experience in IT support, telecommunications, or data center operations.
• Working knowledge of server, storage, and network hardware systems and components.
• Familiarity with structured cabling standards (fiber and copper) and data center infrastructure.
• Strong time management, organization, and documentation skills.
• Excellent teamwork and customer service abilities.
• Ability to lift up to 50 lbs., climb ladders, and work in confined spaces or raised-floor environments.
• Flexibility to work rotating shifts, weekends, holidays, and on-call schedules as required.

Preferred Qualifications

• 2+ years of hands-on experience in data center or colocation environments.
• Familiarity with networking concepts such as TCP/IP, VLANs, and OSI Layers 2–3.
• Experience using CMMS, ticketing, and documentation tools (e.g., Carma, JIRA, eMaint)
• Basic knowledge of BMS/DCIM systems for environmental and power monitoring.
• Certifications such as CompTIA Network+, A+, or Cisco CCNA are a plus.
• Experience with testing and terminating fiber and copper cabling systems.
• Exposure to cooling, electrical, and building systems in mission-critical environments.

Skills

• Strong troubleshooting and problem-solving abilities.
• Familiarity with structured cabling tools, power meters, and fiber testers.
• Attention to detail and adherence to procedural accuracy.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating effectively with OCC and remote teams.
• Proficiency with Microsoft Office, SharePoint, and other documentation systems.

Work Environment

• This is a 24/7/365 role with rotating shifts, weekend and holiday coverage, and participation in on-call rotations.
• Ability to respond to emergency events or site outages within required timeframes.
• Occasional travel to other Edged Data Centers or customer sites may be required.

#LI DNI

EEO Statement:
Edged is an equal opportunities employer. We believe in ensuring equal access to employment opportunities for all. We assess candidate qualifications and make recruiting decisions based on the experience, capabilities and skills you share with us in your application and applicable materials. Hiring and employment decisions within Edged are not based on religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.

Total Rewards Statement:
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; PTO; employee assistance program; and other company benefits.
Compensation for the role will depend on a number of factors, including your qualifications, location, skills, competencies, and experience and may fall outside of the range shown.

Great Place to Work
Enjoy…

• A fast-paced, entrepreneurial culture focused on innovation.
• A flexible, autonomous work environment.
• A culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.
• Growth and travel opportunities.
• A team of change-makers having a significant impact on people and the planet.

Contact: [email protected]