Inside sales

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.

Summary

The SPARK Program team will be part of the IDEX Fire & Safety sales group with roles:

Qualifying leads and driving pipeline for Akron, Hurst, and Hale; Directly selling specific products available on our website to customers; Ensuring customer satisfaction through onboarding, training, and best practices. Our SPARK program trainees wills be part of a top sales training program from the SPARK leadership team and other mentors and leaders in the organization. The SPARK team's primary objective is to activate and convert leads into opportunities, help with customer onboarding while building skills to transition to other positions within IDEX Fire & Safety.

Responsibilities

Lead Qualification and Sales

• Qualify and follow up on web and tradeshow leads to drive pipeline.

• Sell products directly to customers through the website, ensuring an easy seamless purchasing experience.

• Pass qualified leads to dealers or outside reps and follow up to ensure closure.

• Track and report sales activities using Salesforce and Revenue.io.

Customer Service Excellence

• Conduct follow-ups with E3 and Captium customers post-purchase to provide best practices and ensure successful product use.

• Help train customers on products like Firelink and E3 Connect, ensuring they are set up for success.

• Send customer surveys post-training and use feedback to improve service and product.

Program Coordination and Collaboration

• Participate in live product training, mock demos, and systems onboarding for Hurst, Akron, and Hale.

• Collaborate with SPARK leadership and outside/indide Fire & Safety reps to align on sales strategies and selling best practices.

• Provide SPARK feedback to improve our program processes and tools for future classes.

Performance and Growth

• Monthly commission payout with opportunities for bonuses and tiered commission structure.

• Continuously improve through weekly 1:1 coaching sessions and monthly performance check-ins.

• Uncapped Compensation. In addition to bonuses tied to customer experiences.

Qualifications

• Bachelor's degree in Sales, Business, Marketing, or a related field, or equivalent experience in a B2B environment.

• Strong interest in sales and customer service.

• Exceptional communication skills, both written and verbal, with a focus on customer interaction.

• Ability to work collaboratively and positively in a fast-paced, team-oriented environment.

• Sales experience is a plus but not required.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Family: Sales

Business Unit: Hale