Security officer - hospital

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area's largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast-paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we're the only hospital in northwest Ohio to receive this honor.

Our Security Department, under general supervision, maintains the security of hospital property to ensure the safety of employees, patients and visitors against fire, theft and physical harm.

ACCOUNTABILITIES

All duties listed below are essential unless noted otherwise

Provides security for all ProMedica properties, employees, patients, and visitors by patrolling assigned areas and acting when necessary. Monitoring conduct of visitors on ProMedica properties; questioning suspicious individuals when necessary.

Assists employees, staff, patients, and visitors. Must always promote customer service and satisfaction, treating all people in a courteous and professional manner.

Must adhere to all policies, procedures, objectives, and safety standards.

Regulates and controls all vehicular and pedestrian traffic, providing parking enforcement and traffic control when necessary.

Investigates and reports all accidents, safety/fire hazards and incidents involving loss, theft, damage, injury and recovered property. Prepares appropriate reports to document these incidents.

Must successfully complete all training required by ProMedica Health Systems and/or ProMedica Security Services as defined in organizational policies, procedures or by assignment. Must remain current in any certifications and knowledgeable in infection control and hazardous material measures. Must maintain annual fit testing requirements, CPR certification, and all other in-services required by JCAHO. Must maintain IAHSS Basic Security Officer Certification once received.

Must maintain knowledge of all equipment procedures and ensure that all issued equipment remains in serviceable and operational condition.

Secures and/or unlocks offices and facilities.

Unlocks vehicles and provides basic vehicle maintenance or assistance such as jump-starts and air in tires.

Provides escorts to personnel as needed.

Secures found items and valuables, completing appropriate documents to ensure their successful disposition within the system.

Assists with the restraint of combative patients as needed. Provides observation for patients as needed.

Must be able to run Law Enforcement Automated Data System inquiries.

Attends meetings as required.

Performs other duties as assigned. Education: High School diploma or GED

Skills: Must have the ability to work with diverse populations and possess exceptional interpersonal skills. Must have effective oral and written skills.

License: Requires a valid driver's license and a clean driving record, as demonstrated by an MVR (motor vehicle record) to be covered under the Company's insurance policy.

Certification:

Must complete the Basic Security Officer Certification through IAHSS within six (6) months of employment.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 96516