Payroll & Benefits Specialist

The Payroll and Benefits Specialist manages all aspects of payroll and benefits administration through ADP, ensuring employees are paid accurately, on time, and in compliance with organizational and legal standards. This role supports staff well-being, delivers excellent employee service, and helps maintain efficient, compliant HR operations across YWCA Columbus.

• Manage end-to-end payroll processing in ADP Workforce Now, ensuring accurate and timely pay for all employees. Audit, reconcile, and report payroll data in coordination with Finance to maintain compliance and data integrity.
• Administer employee benefits programs, including health, life, disability, and retirement plans. Coordinate open enrollment, new hire enrollments, life events, and terminations with accurate carrier data. Audit and reconcile benefits invoices and ensure compliance with ACA, COBRA, ERISA, and HIPAA.
• Stay current on federal, state, and local regulations affecting payroll and benefits. Prepare and submit required tax and compliance filings such as W-2s, 1095-Cs, and 401(k) reports. Maintain accurate documentation and records; support internal and external audits.
• Serve as the primary contact for payroll and benefits inquiries, ensuring clear and timely communication.
• Support onboarding and offboarding processes to ensure accurate data flow between systems.
• Contribute to HR initiatives promoting employee well-being, engagement, and equity.

Performance Expectations:

• Ensure 100% accuracy in payroll and benefits processing through consistent auditing and error prevention. Maintain strict compliance with all federal, state, and local regulations. Protect employee confidentiality and handle sensitive data with the highest integrity.
• Complete all payroll and benefits tasks on or before established deadlines. Respond promptly to employee inquiries and vendor communications. Continuously seek process improvements to enhance accuracy and reduce manual effort.
• Provide clear, professional, and empathetic communication to employees and stakeholders.
• Collaborate effectively with HR, Finance, and external partners to ensure seamless operations. Demonstrate accountability and teamwork in supporting organizational goals.

Qualifications:

• Education : Bachelor’s degree in Human Resources, Accounting, Finance, or related field; equivalent experience may be considered.
• Experience : Minimum 3 years of experience in payroll and benefits administration, preferably in a nonprofit or mission-based organization. Direct experience with ADP Workforce Now required.
• Required Knowledge, Skills, and Abilities: Strong understanding of payroll, tax, and benefits regulations. Excellent attention to detail and organizational skills. Ability to manage confidential information with integrity and discretion. Customer service mindset with strong communication and problem-solving skills.