Sr Application Operations Engineer
- Lead the deployment, configuration, integration, support, and continuous improvement of hardware-enabled applications and connected manufacturing technologies.
- Support digital factory capabilities including machine connectivity, industrial I/O, sensor enablement, IoT/edge devices, data acquisition, mobility, and equipment-to-application integration.
- Provide technical support for site-specific software and platforms such as factory management, analytics, HMI/SCADA, test applications, and connected engineering tools.
- Support National Instruments-based platforms, instrumentation, and data acquisition environments used in lab, test, and manufacturing applications.
- Support additive manufacturing / 3D printing systems and related workflows, including equipment interfaces, application support, and troubleshooting where applicable.
- Interpret electrical and electronic schematics, wiring diagrams, and engineering prints to support system integration, issue resolution, and equipment/application interfacing.
- Monitor application and system performance, identify issues, and implement solutions to ensure reliability, availability, and performance.
- Respond to and resolve user-, customer-, and system-reported incidents involving applications, hardware interfaces, instrumentation, or connected equipment, minimizing downtime and business impact.
- Partner with DT, engineering, manufacturing, maintenance, and equipment stakeholders to identify root causes and implement corrective and preventive actions.
- Maintain awareness of deployments, infrastructure updates, and equipment changes that may affect system availability, and proactively prevent disruptions.
- Develop and maintain documentation for system configurations, application integrations, hardware interfaces, support procedures, and technical standards.
- Ensure conformance with established architecture, standards, cybersecurity expectations, and operational support practices.
- Identify opportunities to improve reliability, standardization, automation, and supportability across connected systems and applications.
- Work independently on projects while contributing across the team, managing scope, priorities, and execution against deadlines.
- Partner with users, product/service owners, and operational leaders on new capability introductions, changes, and transitions to steady-state support.
- Bachelor's degree from accredited university or college with minimum of 2 years of professional experience OR Associates degree with minimum of 5 years of professional experience OR High School Diploma with minimum of 7 years of professional experience
- Note: Military experience is equivalent to professional experience
- Eligibility Requirement:
- -Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
- Experience supporting hardware/software solutions in a shop floor manufacturing, lab, or test environment
- Experience with machine connectivity, industrial I/O, instrumentation, sensors, and equipment integration
- Experience with IoT / edge-connected devices and data acquisition architecture
- Experience with National Instruments hardware/software, DAQ systems, or automated test environments
- Experience supporting HMI/SCADA, factory management, analytics, or digital manufacturing applications
- Experience with 3D printing / additive manufacturing systems and related workflows
- Understanding of electronic systems and components in support of troubleshooting, integration, and equipment interfacing
- Ability to read and interpret electrical schematics, wiring diagrams, and engineering drawings / prints
- Experience with SQL, scripting, application servers, web-based tools, and systems integration
- Experience with networking infrastructure in operational or industrial environments
- Ability to apply technical standards and architecture concepts to support and project work
- Interest in current and emerging technologies demonstrated through training, job experience, and/or industry activities
- Understands key cross-functional concepts that impact manufacturing and operations
- Aware of business priorities and organizational dynamics
- Understands the importance of aligning digital and hardware-enabled solutions to SQDC priorities
- Works independently while knowing when to seek guidance or escalate
- Helps drive technical direction within assigned systems, integrations, or projects
- Supports team success through collaboration, knowledge sharing, and mentoring where appropriate
- Identifies and raises issues, risks, constraints, and improvement opportunities
- High level of energy and enthusiasm with the ability to thrive in a fast-paced environment
- Demonstrated customer focus and commitment to practical, high-value solutions
- Change-oriented and proactive in identifying and implementing improvements
- Strong oral and written communication skills
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to manage multiple priorities effectively
- Self-motivated and passionate about learning new technologies
- Open-minded to new ideas, perspectives, and methods
- Quality- and cost-driven with strong attention to reliability and performance
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