Sr. Implementation Manager
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
This position is located in Streetsboro, OH - 3-4 days a week on-site
Status
2-4 days, On-site
Job Purpose
Responsible for leading and optimizing the end-to-end implementation of clinical deliverables, ensuring they are efficiently executed and aligned with clinical standards and regulatory requirements. Strong leadership and project management skills to lead a team and collaborate with cross-functional teams, clients, and stakeholders.
Responsibilities
- Reports to Sr Manager, Commercial Support (Assistant is a clinician- RN preferred)
- Lead, mentor and manage a team of up to 4 Implementation Team Members
(TBD), fostering an environment and culture of collaboration and quality excellence.
- Work closely to support revenue and resource coordination goals.
- Counsel and assist staff with the implementation of the ACG platform and help focus troubleshooting client issues.
- Build, promote, and maintain strong partnerships with existing and potential customers.
- Oversee clinical project and site management activities including but not limited to Kickoff, project calls, clinical and implementation resources
needed for the site, adherence to timelines, budgets and regulatory requirements.
- Works with Product Management, Integration, and Engineering to develop
processes and tools to improve product delivery by reducing errors and rework.
- Assist in implementating/upgrading clinical requirements, workflows, and
processes to ensure they are completed on time and with quality.
- Interpret customer clinical practice information between clinical support, provider teams and internal Taiis teams/systems.
- Enable our customers to fully utilize the clinical potential of our products & advocate optimal use of technology to develop a solution that improves current practices and outcomes.
- Create/Develop strategies, policies/procedures for applying clinical practice, administration, education, or processes to assist in product development.
- Identify, collect, record, or analyze data relevant to the customer's workflow for configuration purposes.
- Engage with leadership to optimize the implementation of clinical deliverables, schedule, and task alignments.
- Monitor work productivity or quality to ensure compliance with standard operating procedures.
- Confer with stakeholders to define, gather, or implement clinical system requirements.
- Negotiate with project stakeholders or suppliers to obtain the resources or materials needed to accomplish clinical requirements gathering, processing,
etc.
- Assist management in writing work instruction manuals, data capture guidelines, or standard operating procedures.
- Track the flow of work forms, including in-house clinical requirements.
- Train implementation staff on clinical requirements procedures or software program changes
- Support Implementation manager from a clinical perspective in the delivery of Talis products.
Preferred Experience
- Minimum 3-5 years' experience working with clinical users of healthcare IT required.
- Technical knowledge within the Healthcare Industry, to include Electronic Health Record (HER), Electronic Medical Record (EMR), Interfaces,
Integrations, and interoperability.
- Demonstrable Clinical Competencies within the Healthcare Industry, including Workflows, Medical Protocols, Practical, Best Practices, and
terminology.
- Experience in clinical project management and implementation management with at least 2 years in a leadership capacity.
- Strong interpersonal and team leadership skills.
- Strong organizational, time management, and verbal and written
communication skills.
- Ability to manage multiple assignments/duties simultaneously
- Proficiency in Microsoft Office tools.
- Ability to travel if need be.
- Strong clinical and scientific background, with degree in Medicine, Nursing, Pharmacy, or related healthcare field is highly desirable.
- Prior experience in Healthcare, Project Coordinating, Task alignment, and external team engagement.
- Prior Experience supporting multiple clients to internal teams to manage
scheduling, tasking assignments and reporting.
- Demonstrated success in leading multi-discipline teams in EHR implementation.
- Experience developing tools to solicit requirements, communicate to stakeholders, and improve implementation processes.
- Able to identify and eliminate barriers to success.
Other
Requirements
- Able to lift up to 25 pounds
Required Attributes
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Programming - Writing computer programs for various purposes.
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking
time to understand the points being made, asking questions as appropriate,
and not interrupting at inappropriate times
Education
- Bachelor's Degree RN or other licensed HCP.
Annual Salary Range/ Benefits
- Please provide salary requirements with resume
- Major Health-Dental-Vision Insurance, 401K matching, Short Term Disability
- Great development environment
Location
650 Mondial Parkway, Streetsboro, OH 44241
96,800-121,000 + 10% STIP
#LI-AS1
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
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