Ophthalmic Technician/Surgery Coordinator

North Coast Eye Surgery
Cleveland, OH

Job Title: Medical/Ophthalmic Technician — Surgical Counseling & Scheduling Lead

About Us
We’re a small, family-oriented private practice committed to high-quality patient care. Our office is fast-paced, efficient, and values long-term team members who work hard and grow with us. Hard work is rewarded with year-end bonuses, raises, and patient appreciation.

Position Overview
We are hiring immediately for a full-time Floating Technician who will perform diagnostic testing, assist with patient work-ups, and serve as the lead for surgical counseling and scheduling. This is a hands-on role that requires multitasking, strong communication skills, and a commitment to long-term employment. A Certified Medical Assistant degree or Certified Ophthalmic Assistant degree is required.

Key Responsibilities:

  • Perform diagnostic testing (e.g., visual acuity, tonometry, visual fields, OCT, fundus photography)
  • Assist providers with patient work-ups and clinical procedures
  • Lead surgical counseling: explain procedures, pre/post-op instructions, and answer patient questions
  • Manage surgical scheduling and coordination with providers, patients, and surgical centers
  • Float between clinical and administrative duties as needed
  • Maintain accurate patient records and documentation
  • Help ensure efficient patient flow in a fast-paced environment
  • Provide compassionate, patient-centered care that reflects our family-oriented culture

Qualifications

  • A Certified Medical Assistant degree or Certified Ophthalmic Assistant degree is required.
  • Prior experience in an ophthalmic clinical setting is a plus, but not required.
  • Strong multitasking and organizational skills
  • Excellent verbal communication and patient counseling abilities
  • Comfortable working in a fast-paced clinical setting and handling multiple responsibilities
  • Professional, dependable, and committed to a long-term role
  • Basic computer skills and familiarity with electronic medical records preferred

Compensation & Benefits

  • Competitive pay (based on experience)
  • Year-end bonuses and merit-based raises
  • On-the-job training
  • Supportive, family-oriented team culture
  • Opportunity for long-term career growth within the practice

How to Apply
Send your resume and a brief cover letter describing your interest and availability to our office manager Tara West. She can be reached by email at [email protected]. We are hiring immediately and will follow up quickly with qualified candidates.

Equal Opportunity Employer
We welcome applicants from diverse backgrounds and are committed to creating an inclusive workplace.

Pay: $18.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off

Work Location: In person

Posted 2026-04-24

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