Medical Assistant

Axess Family Services
Youngstown, OH

Job Description

Job Description

Description:

Full Time (40 hours/week)

Hourly pay: $18.00

POSITION TITLE: Medical Assistant

DEPARTMENT/PROGRAM: Valley Health Services

REPORTS TO: Program Supervisor

SCHEDULE: Determined on a case by case basis

GENERAL STATEMENT OF DUTIES: Under the supervision of the Nursing Supervisor and to the extent permitted by Federal and State regulations, the primary functions of this position is to assist the prescribers in their roles.

ESSENTIAL RESPONSIBILITIES:

1. Screen client telephone calls regarding questions and concerns with medical issues.

2. Gather appropriate information during the client pre-visit.

3. Assist the psychiatric prescribers and nurses to the extent permitted by Federal and State regulations.

4. Complete insurance authorizations for medications and others services as needed.

5. Complete all documentation in a timely manner according to FCS policy.

6. Communicate in a timely and accurate manner all client-related issues and concerns to all other staff providing service to the client to ensure coordination of care.

7. Perform those duties specific and customary to the service unit in which assigned.

8. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

Requirements:

QUALIFICATIONS:

1. Skills and experience working with a general client population within a medical setting. Broad knowledge in behavioral health disorders and treatment specifically psychotropic medications and side effects. Experience working on an electronic health record and e-scribing system.

2. Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Medical assistant diploma/certification preferred.

MINIMUM EXPERIENCE REQUIREMENTS: Prior mental health experience is desired.

Posted 2026-04-11

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