Columbus Regional Office Associate

White Castle
Columbus, OH

:

When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We're America's first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we're not satisfied with an impressive past. We've got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

The Columbus Regional Office team is looking to fill an immediate opening for a Regional Office Associate. This position is to perform the various office functions to assist regional management in the daily operation of two White Castle regions and to perform any other duties as directed by leadership. This is a great opportunity to assist the Castles and Leadership in Creating Memorable Moments for team members and customers! If you are craving a new opportunity and meet the minimum qualifications below - please apply today!

What we are looking for

  • High School Diploma or GED;
  • Must have clerical experience and working knowledge of office operations and equipment;
  • Excellent Microsoft Office skills and exceptional organizational skills to prioritize multiple projects;
  • Able to work under pressure, tight deadlines and manage completing tasks in a timely manner;
  • Must be detail oriented while able to communicate a broader message.

What you will do

  • Audit Castle payroll weekly for accuracy in an efficient manner for the Columbus and Minneapolis Regions. Confirm terminated team members have documentation in our internal system (WFM) and approve Castle new hires and enter the correct school district codes;
  • Answer the phone or email in a courteous and professional manner providing internal or external customers with memorable service;
  • Audit daily castle cash in Carma in our internal system (WFM)/ ICL Smart safes, including weekly paid outs. Reaching out to the Castles in a timely and efficient manner to reconcile;
  • Work in conjunction with the Castles to ensure all required data for newly hired team members have been entered in WFM;
  • Accurate and timely processing of military, disability, workers' compensation, unemployment claims, sick benefits, FMLA;
  • Work in conjunction with Castles, Equifax and local labor departments. Gather requested documentation in a timely manner and upload to Equifax webpage;
  • Finalize all required applications and send documentation to Castle License & TM ServSafe;
  • Maintain accuracy and confidentiality of all personnel records. Scan all team member documentation into our internal system (WFM) timely and accurately;
  • Perform any other duties as assigned by manager in a timely and efficient manner.

Why work for us? Here's why!!!

Did you know that over half of the team members at our Home Office have more than 10 years of service at White Castle? Why, you ask? Because in this family owned business, we take care of our team! Check out a few of the many reasons why people crave to work with us:

Programs and benefit eligibility varies based on the average hours worked, location and length of service at White Castle.

  • Family owned and operated since 1921
  • Medical (4 plan options and 4 national carriers to choose from)
  • Dental & Vision Plan
  • Company paid Life Insurance and AD&D (buy-ups available)
  • Paid holidays
  • Bereavement pay
  • Jury duty pay
  • 4 Weeks of Paid Vacation in the first year
  • Weekly paychecks - YES, WEEKLY!
  • 401(k) (100% company match for the first 3% deferred and 50% for the next 2%); all contributions are 100% vested!
  • Profit Sharing plan
  • Holiday bonuses
  • Free parking
  • Recognition programs
  • Employee Assistance Program
  • Tuition reimbursement
  • Scholarship opportunities
  • Career growth and development
  • Hybrid work environment
  • Business casual dress code (Yep, we wear jeans every day!)
  • Onsite Café with free drinks and food discounts
  • Community service opportunities
  • White Castle restaurant discounts
  • A slide to our lobby
  • And much more…

If you meet the minimum qualifications above, APPLY NOW!

White Castle is an Equal Opportunity Employer

REQUIREMENTS

  • High School Diploma or GED
  • Must have clerical experience and working knowledge of office operations and equipment
  • Excellent Microsoft Office skills and exceptional organizational skills to prioritize multiple projects
  • Able to work under pressure, tight deadlines and manage completing tasks in a timely manner
  • Must be detail oriented while able to communicate a broader message

White Castle has a hot and tasty opportunity on the menu with this chance to join a team where more than one in four have at least 10 years of consecutive service. Our 102-year-old family-owned business operates restaurants and stock retail freezers with products dedicated to satisfying your cravings morning, noon and night. All that's missing is you. Our Original Slider® was named in 2014 as Time magazine's "Most Influential Burger of All Time," and our Impossible ™ Slider was named by Thrillist in 2019 as the "Best Plant-Based Fast Food Burger." Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021. And that's not all. We're a Certified™ Great Place to Work® three years in a row and back-to-back honoree on the Fortune Best Workplaces in Retail™ list. Your search ends here—we've got the career opportunity you Crave! Apply today, and Long Live Sliders™!

Posted 2026-06-24

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