Vendor Compliance Coordinator

Job Description The Vendor Compliance Coordinator will support a new Vendor Compliance program, which audits every inbound load for location and temperature integrity. This role acts as the central point for supplier communications and program updates, managing a shared mailbox, consolidating RFIs, resolving access and documentation issues, and escalating inquiries to the appropriate teams. Responsibilities include explaining chargeback processes (e.g., broken or incorrect pallets requiring restacks), assisting with claims approval and denial, tracking credit reversals and vendor exemptions, and ensuring accurate reconciliation between portal records and contractual terms. The Coordinator also partners on system enhancements, ensures evidence of non‑conformance is captured, and drives continuous improvement to reduce restacks, dock‑door delays, and charge disputes. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Bachelor's degree in Business, Supply Chain, Logistics, or related field. 1-3 years' experience in supply chain, compliance, or operations (open to recent grads) Knowledge of vendor processes and inbound logistics Strong attention to detail for claims review and data accuracy. Proficient in Microsoft Excel (basic to intermediate). Ability to multitask and manage priorities in a fast-paced environment. Clear, professional communication skills for supplier and internal team interactions. comfortable with 4 days onsite hybrid