Front of the House Manager (Evening)

Job Description

Job Description

Are you the dynamic leader who lights up a room the moment you walk in?

We're searching for an assertive, take-charge Front of House Manager for our facility who will transform our kids gym into a place where magical moments happen from the second families step through our doors. This isn't a quiet, behind-the-scenes role - this is for someone who commands positive attention and creates an atmosphere where both staff and customers feel energized and valued.

Monday- Thursday 4-8PM & Sat Mornings 9-12PM

What You'll Own:

• Complete customer-facing environment - from front desk to gym floor, you'll ensure every detail creates wow moments
• Staff leadership and culture development - work directly with our General Manager to build a team that's both professional and fun-loving
• Instant customer connection - greet families with enthusiasm, get down on kids' level, and make everyone feel truly seen
• Environmental excellence - maintain our high standards using our comprehensive facility awareness systems
• Social media storytelling - capture and share the magic happening in our gym through Instagram stories and posts
• Decision-making authority - we need someone who isn't afraid to make calls that enhance the customer experience

Who You Are:

• Natural leader with management experience who earns respect through positive energy and competence
• Customer-first mindset with genuine enthusiasm for creating exceptional experiences
• Multi-tasking master who maintains high standards while juggling multiple priorities
• Culture builder who can balance professionalism with fun, creating an environment that smells good, looks amazing, and feels welcoming
• Kid-friendly with the ability to connect authentically with children while maintaining authority with adults
• Decisive and proactive - you see what needs to happen and make it happen
• Available for our key times: Must be available for evenings Monday through Thursday and Saturday Morning, plus some weekday mornings

What We Offer:

• 30 hours per week
• Management role with real impact on our business culture
• Creative freedom to implement your vision for customer experience
• Supportive partnership with General Manager
• Growth opportunities in an established, thriving kids gym

Ready to Transform Our Front of House Operations?

If you're tired of passive roles and ready to take charge of creating something extraordinary, we want to hear from you. This position is perfect for someone who thrives on positive energy, loves working with families, and has the leadership skills to elevate our entire team's performance.

This is not a quiet desk job - this is for someone who brings energy, takes initiative, and makes things happen.

Send your resume and tell us about a time you transformed a customer experience or led a team to exceed expectations. We're looking for someone who can start immediately and make an immediate impact.