Workplace Exp Coordinator

Job Title: Workplace Experience Coordinator Job Description

We are seeking a dedicated Workplace Experience Coordinator to deliver exceptional customer service to employees and guests within a designated building. This role is crucial for maintaining a welcoming and professional environment and involves handling various administrative and event coordination tasks.

Responsibilities

• Serve as the first point of contact for all individuals entering the facility, greeting them with a friendly demeanor and issuing visitor and parking passes while adhering to security protocols.
• Answer telephone calls professionally, create presentations, and address various-sized groups, ensuring a memorable first impression.
• Arrange and confirm recreational dining and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed and coordinate workplace services, including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers, providing solutions in a customer service-driven manner.
• Organize and manage on-site events, including securing event space, setting up and tearing down the room, and delivering supplies.
• Follow property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed or complicated information within the team and follow specific directions as given by the manager.
• Perform defined duties using existing procedures to solve straightforward problems, with limited discretion.

Essential Skills

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Effective communication skills for exchanging straightforward information.
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook.
• Strong organizational skills with an inquisitive mindset.

Additional Skills & Qualifications

• Front desk and administrative support experience.

Work Environment

The position is in-person, requiring a commitment to working Monday through Friday, 8 AM to 5 PM. The workplace is located in Cincinnati, and the role is not remote. The environment requires adherence to safety protocols and professional attire, with a focus on delivering world-class customer service.

Job Type & Location

This is a Contract position based out of Cincinnati, OH.

Pay And Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cincinnati,OH. Application Deadline This position is anticipated to close on Feb 6, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.