Administrative Assistant
Job Description
Job Description
We are looking for a detail-oriented Administrative Assistant to join a manufacturing team in Ohio in a contract-to-permanent capacity. This position supports daily departmental operations through a mix of administrative coordination, customer communication, documentation management, and order-related support. The role is well suited for someone who enjoys keeping processes organized, working across teams, and helping ensure customers and internal stakeholders receive timely, accurate information.
Responsibilities:• Draft and organize customer quotes, order paperwork, and related administrative documents with a high level of accuracy.
• Serve as a point of contact for customer inquiries involving service programs, renewals, and general account support while ensuring timely follow-up.
• Assist with billing coordination by working with operations and finance to support invoicing and related documentation.
• Maintain service records, preventive maintenance documents, and other departmental files to keep information current and accessible.
• Track project-related administrative milestones and help coordinate updates tied to timelines, documentation, and deliverables.
• Prepare shipment paperwork, support logistics coordination, and help verify incoming materials for service and project needs.
• Provide clerical assistance to department leadership, including reporting support, data entry, and routine office administration.
• Contribute to inventory and parts tracking activities by helping organize records and supporting fulfillment coordination when needed.• Previous experience in an administrative assistant, office support, or customer-facing administrative role.
• Proficiency in data entry, document preparation, and general office administration tasks.
• Comfortable handling inbound calls and communicating professionally with customers and internal teams.
• Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.
• Experience using standard office software to prepare correspondence, quotes, and reports.
• Ability to work effectively in a manufacturing or operational environment with cross-functional coordination.
• High attention to detail and a dependable approach to follow-up, tracking, and task completion.
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