Program manager - academic
Title: Program Manager-Academic College Enrollment
Department Org: Enrollment Management - 103050 Employee Classification: U1 - Unclassified PSA FT Bargaining Unit: Professional Staff Association Primary Location: MC AD Shift: 1 Start Time: 8:15am End Time: 5:00pm Posted Salary: $50,000- $60,000 Job Description This role acts as a key liaison between Undergraduate Admissions, Central Enrollment, and academic colleges (Arts, Social Sciences and Education, Business and Innovation, Engineering, Health and Human Services, Natural Sciences and Mathematics, Pharmacy and Pharmaceutical Sciences) to enhance engagement with regional high schools, CCP instructors, and prospective students. Through collaboration this involves planning and coordinating invitations for on-campus, online, and regional yield events, while leveraging data to provide timely, relevant information that supports prospective and admitted students in their decision-making. Additionally, the position collaborates with recruitment officers to address student needs and develop strategic outreach plans that expand the university’s presence, foster student engagement, and promote UToledo’s brand. This role also leads efforts to share compelling student and faculty stories by partnering with Marketing and Communications and supports initiatives that encourage UToledo undergraduates to pursue graduate and professional degrees at the university. Moreover, it ensures alignment on academic programs, procedures, and co-curricular activities by working closely with enrollment management staff, academic advisors, associate/assistant deans, and other key offices. Through these responsibilities, Minimum Qualifications- Bachelor's degree required, preferably in Sales, Marketing, Communication, or related field.
- Minimum of three (3) years’ experience in college admissions, recruiting, or advising required.
- Strong cross-cultural interpersonal and writing skills are necessary, including public speaking skills.
- Ability to present the University in a positive way to diverse populations through strong, student- centered recruitment strategies.
- Must demonstrate commitment to being student- and consumer-centered, with a willingness to help them achieve their educational goals.
- Demonstrated ability to work effectively both independently and as part of a team.
- This position requires the ability to travel to remote locations and to load and transport admissions materials, displays and other equipment.
- Regular evening and weekend hours required.
- Must have a valid driver’s license and proof of insurance.
- Minimum of two (2) years’ work experience in college admissions or recruiting.
- Graduate of The University of Toledo.
- Previous experience working directly with non-traditional learners.
- Basic familiarity with e-mail systems, constituent relationship management such as Slate by Technolutions, Transferology®, word processing, spreadsheet, and database software tools.
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