Front Office Administrator
Job Description
Job Description
Location: On-site (non-insurance-based medical practice)
We are seeking a highly organized, cheerful, and dependable Office Administrative Assistant to join our high-touch medical practice. The practice is a non-insurance based medical practice, requiring concierge level service to clients.
This role supports patient care, office operations, and service promotion. The ideal candidate is detail-oriented, proactive, and able to manage tasks independently while working collaboratively with the team.
Key Responsibilities
- Schedule and confirm patient appointments (3 weeks in advance).
- Ensure required labs are completed prior to appointments.
- Onboard new patients: register in electronic medical records system (EMR), lab portal, and supplements portal.
- Prepare office daily (charts, setup, readiness for patients).
- Handle billing through QuickBooks Online.
- Promote goods and services offered by the practice.
- Upload/export labs and documents to/from the EMR.
- Maintain strict HIPAA compliance.
Qualifications
- Positive and cheerful disposition with strong communication skills.
- Highly organized with ability to manage task lists accurately and independently.
- Team player with willingness to learn and undergo training on practice products/services.
- Experience with QuickBooks Online.
- Ability to navigate social media a plus but not required.
Note: Additional pay structure is available for individuals interested in being directly involved in revenue generation, sales, social media projects.
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