Medical Front Desk Receptionist

Job Description

Job Description

We are seeking a friendly, organized, and detail-oriented Medical Front Desk Receptionist to join our Home Health Care team. As the first point of contact, you will play a key role in delivering exceptional service to our patients and visitors. The ideal candidate will have excellent communication skills, multitasking abilities, and a passion for supporting healthcare professionals in a home health setting.

Key Responsibilities:

• Greet patients, visitors, and family members in a warm and professional manner
• Answer, screen, and direct incoming phone calls and inquiries to the appropriate staff
• Schedule appointments for patient visits, including home health care assessments
• Maintain and update patient records and documentation in the electronic health record (EHR) system
• Verify patient insurance information and collect necessary documentation for billing
• Ensure all paperwork is completed by patients before appointments
• Assist with the intake process for new patients, including verifying eligibility and obtaining necessary authorizations
• Provide information to patients and families regarding home health care services, policies, and procedures
• Manage and coordinate incoming and outgoing correspondence, including mail, faxes, and emails
• Ensure the front desk area is clean, organized, and presentable
• Assist with billing, filing, and administrative tasks as needed
• Coordinate with clinical staff to ensure seamless patient care delivery
• Maintain patient confidentiality in compliance with HIPAA regulations

Qualifications:

• High School Diploma or GED required; additional administrative or healthcare-related certifications preferred
• Minimum of 1-2 years of experience as a medical receptionist or in a similar administrative role within a healthcare setting
• Experience with electronic health records (EHR) systems (e.g., EPIC, Cerner) preferred
• Basic knowledge of medical terminology and insurance procedures
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and as part of a team
• Familiarity with HIPAA and patient privacy regulations

At Safe Hands Home Health, we’re more than just a workplace—we’re a family dedicated to making a difference in the lives of those who need us most.
1. A Mission That Matters: Every day, our team provides compassionate care that improves the quality of life for patients and their families. Your work here will truly make an impact.
2. Supportive Team Environment: We believe in collaboration and building a culture where everyone feels valued and empowered to succeed.
3. Growth and Development: From ongoing training to opportunities for advancement, we invest in your professional growth every step of the way.
4. Flexible Scheduling: We understand the importance of work-life balance and offer scheduling options to meet your needs.
5. Competitive Compensation and Benefits: We recognize and reward the dedication of our team with competitive pay, benefits, and incentives.
At Safe Hands Home Health, your skills and passion will be put to work in a way that’s fulfilling, rewarding, and impactful. Together, we’re changi

Company Description

At Safe Hands Home Health, we’re more than just a workplace—we’re a family dedicated to making a difference in the lives of those who need us most.\r\n1. A Mission That Matters: Every day, our team provides compassionate care that improves the quality of life for patients and their families. Your work here will truly make an impact.\r\n2. Supportive Team Environment: We believe in collaboration and building a culture where everyone feels valued and empowered to succeed.\r\n3. Growth and Development: From ongoing training to opportunities for advancement, we invest in your professional growth every step of the way.\r\n4. Flexible Scheduling: We understand the importance of work-life balance and offer scheduling options to meet your needs.\r\n5. Competitive Compensation and Benefits: We recognize and reward the dedication of our team with competitive pay, benefits, and incentives.\r\nAt Safe Hands Home Health, your skills and passion will be put to work in a way that’s fulfilling, rewarding, and impactful. Together, we’re changi