Pay Operations Associate

Job Description

Advance your career in global payroll operations with our PayOps team. You will lead US payroll processing and controls, collaborate on automation initiatives, and work closely with colleagues in the US and India.

As a PayOps Associate, you will manage the processing and validation of US payroll, ensuring compliance and accuracy. You will leverage Oracle HCM Payroll and support automation and process improvement projects, collaborating with teams in the US and India to deliver operational excellence.

Job responsibilities

• Manage US payroll processing and validate payroll data for accuracy and compliance.
• Utilize Oracle HCM Payroll for payroll operations and troubleshooting.
• Lead process improvement initiatives to enhance payroll efficiency.
• Collaborate with US and India teams to resolve payroll issues and drive best practices.
• Support automation projects using Alteryx and Pega.
• Prepare and analyze payroll reports for management and audit purposes.
• Maintain payroll documentation and ensure regulatory compliance.
• Communicate effectively with global stakeholders.

Required qualifications, capabilities, and skills

• Hold a bachelor’s degree in Business, Finance, Human Resources, or related field.
• Demonstrate at least 3+ years of experience in payroll or HR operations.
• Show expertise in Oracle HCM Payroll or similar payroll systems.
• Advanced Excel knowledge.
• Exhibit strong attention to detail and commitment to data accuracy.
• Lead process improvement and automation initiatives.
• Communicate effectively with global stakeholders and team members.
• Manage multiple priorities in a fast-paced environment.
• Display working knowledge of automation tools such as Alteryx and Pega.
• Uphold confidentiality and compliance in payroll processes.

Preferred qualifications, capabilities, and skills

• Possess experience supporting US payroll operations.
• Demonstrate knowledge of US payroll regulations and compliance.
• Show experience with payroll automation projects.
• Hold certification in payroll or HR systems.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.