Retail - Lead/Key Holder - Eastwood - Parma, Ohio

The Eastwood Company
Cleveland, OH

Job Description

Job Description

Lead/Keyholder to work with Store Manager leading the team to provide solutions to our customers and to work efficiently to achieve store goals.

Lead Accountabilities/Responsibilities:

Working with the Store Manager, the Lead will:

  • Lead team to deliver exceptional customer experiences
  • Merchandise/display products to drive average order value (AOV)
  • Maintain integrity of computer systems
  • Protect retail team and customers by providing a safe and clean store environment
  • Maintain stability and reputation of the store and company by complying with legal requirements

Qualified candidates will have:

  • retail experience
  • experience delivering exceptional customer experiences
  • experience supervising and coaching
  • auto restoration experience, a plus
  • comfortable working with computers
  • ability to work a flexible schedule within these times - Monday - Saturday 8:30a-6:30p and Sunday 8:30a-4:30p

Why work with Eastwood?

  • Fun to work with products customers like to buy
  • You help people create their dream cars
  • Retail hours so good, you'll think they aren't retail hours

Are you interested? Are you the leader we are looking for? Then we'd like to hear from you.

The Culture Index Survey is a tool that helps us better understand the preferred communication styles and intrinsic motivational needs of our team. We ask that you set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions.

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Eastwood

Since 1978 Eastwood has been developing, marketing, and distributing supplies, tools, and equipment used for the repair and restoration of automobiles. Eastwood’s customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on Eastwood for unique products that enable successful completion of their repair and restoration projects.

A privately held company, Eastwood is based outside Philadelphia, PA. Eastwood offers opportunity and a compensation package that includes medical, dental, life insurance, short- and long-term disabilities, 100% vested matching 401k plan, paid time off, incentive plan, employee assistance plan, employee discount and other voluntary benefits.

Eastwood does pre-employment drug screening and background checks.

EOE
The Eastwood Company participates in E-Verify.

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Posted 2025-07-27

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