Administrator of Student Accounts: St. Mary High School

St. Vincent - St. Mary High School

Catholic Education - Akron, Ohio

Job Title: Administrator of Student Accounts

Department: Front Office

Reports to: Chief Financial Officer

Direct Reports: None

FLSA Status: Salary Exempt

Status Type: Full Time

EEO-1: Administrative Support Workers

Classification: Regular

Revised: 4/1/2026

PRIMARY PURPOSE: The Administrator of Student Accounts will ensure tuition contracts are on file, administer and maintain student accounts, actively pursue the timely payment of account balances, and work to collect over-due balances.

MAJOR RESPONSIBILITIES AND DUTIES:

• Set-up tuition accounts for all new and returning families.
• Distribute, collect, and file tuition contracts.
• Follow-up on non-returned tuition contracts.
• Assist in collecting State of Ohio Scholarship paperwork from families.
• Ensure proper registration and billing.
• Monitor student balances.
• Pursue collection of past due payments of student accounts in arrears.
• Work closely with CFO regarding arrear balances and missing paperwork.
• Heavy communication with families via phone calls, emails and letters.
• Ensure student account information is current.
• Collaborate with Director of Tuition Assistance Scholarships for fund allocation.
• Attend registration events.
• Work with the Transportation Coordinator to procure transportation contracts and payments.
• Review enrollment with the Principal and Academic Administration.
• Facilitate relationship building with student families and community members.
• Administer day-to-day correspondence with families.
• Assist the CFO with processing donations.
• Assist Enrollment and Advancement with pre-event planning and mailings.
• Collect, sort, and deliver mail.
• Provide coverage of the front desk as needed.
• Other duties as assigned.

QUALIFICATIONS:

• High school diploma required.
• Associate degree in business administration or related field preferred, or equivalent experience.
• Ability to multi-task.
• Satisfactory work history.
• Highly organized, with the ability to remain flexible.
• Detail Oriented.
• Excellent communication skills, both written and verbal.
• Ability to communicate effectively via email and telephone.
• Knowledge of office procedures and filing techniques.
• Familiarity with Microsoft Office and Google platforms.
• Familiarity with Blackbaud software a plus but not required.

PHYSICAL DEMANDS

• Prolonged sitting.
• Regular use of hands and fingers.
• Lifting, carrying, and moving work-related supplies and equipment
• Regularly lift and/or move up to 10 lbs., and occasionally lift and/or move up to 20 lbs
• Working under time constraints and deadlines.

Travel required

• Less than 10% and typically limited to local locations.

NOTE: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school may add to, modify, or delete any aspect of this job (or the position itself) at any time as it deems advisable.

Please submit cover letter and resume to [email protected]

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