Dental Implant Coordinator

Position Summary: The implant coordinator is considered a subject matter expert and consultative sales professional of Dental Implants. The Implant Coordinator is responsible for shaping the experience of our prospects and patients.

Duties and Responsibilities:

• Coordinate pre-op appointments with patients’ dentist.

• Schedule any surgical planning required between OS and dentist.

• Take models, CTs, etc. as requested by surgeon.

• Consult with patients scheduled for Implant Consults.

• See implant recheck patients.

• Handle incoming implant post op concerns.

• Assist doctors in implant placement cases as needed.

• Handle implant release appointments.

• Train office staff on implant surgical procedures.

• Monthly staff training with office staff.

• Call all implant patients post operatively and document.

• Answer incoming calls from restorative dentists

• Attend Implant seminars

• Coordinate restorative cases with implant rep

• Assist with restorative cases at dentist’s office as requested.

• Maintain all implant equipment/ surgical kits

• Prepare upcoming cases per the doctors’ specifications

• Pull implants for upcoming cases.

• Complete a weekly implant inventory/ order

• Scan out implants used daily.

• Coordinating “Free” Impression Copings to restorative.

• Assist dentist with coordinating proper restorative parts needed for upcoming cases.

• Maintain Implant restorative parts inventory.

• Maintaining supply patient education materials/ implant folders.

• Maintaining implant models.

• Schedule and conduct implant lunch and learns with restorative offices.

• Process all implant treatment checklists.

• Enter all patients into stage tracking

• Process and maintain log of all returned (failed) implants

• Process all implant release letters

• Process all implant placement letters

• Maintain stage tracking log

• Enter all implants placed into WINOMS

• Follow up with insurance department on outstanding implant preauthorization’s.

• Maintain a log of all replacement implants/ implants donated by Implant Company.

• Maintain Implant inventory- reconcile per SOP

• Following up with implant patients who have missed appointments

• Tracking bone graft patients, following up on missed appointments.

• Keep count current for implants placed month to date and year to date.

• Send out mailings/invites as requested.

• Assist in planning implant educational events

Requirements

Required Skills and Abilities:

· Excellent verbal and written communication skills

· Excellent interpersonal skills

· Excellent organizational skills

· Must be detail-oriented

· Must maintain professionalism at all time

· Must maintain training/ continuing education requirements

· Ability to function in fast paced and/ or stressful work environment

· Must adhere to company policies and procedures and safety guidelines

· Ability to operate a motor vehicle

· Reliable transportation available to utilize for work if needed

Education and Experience:

· High School Diploma

· 2+ years dental experience as a treatment coordinator, financial coordinator, surgical assistant or as a dental sales representative.

· Licenses/Certificates: DAANCE, N20 and CPR preferred.

· Current valid driver’s license

Physical Requirements

· Prolonged standing and walking

· Frequent bending and twisting

· Must be able to lift and carry up to 50 lbs.

· Can physically assist patients including lifting, pulling, holding

· Ability to retain firm grip on instruments for extended periods of time up to 1 hour

· Dexterity to grab, hold, adjust, tap, feel, and pick up instruments frequently

· Ability to operate motor vehicle

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Flexible Benefits Plan (FSA, HSA)
• Tuition Assistance
• Continuing Education
• Annual Scrub Allowance
• Paid Time Off (Vacation & 6 Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Bereavement Leave
• Training & Development
• Free Food & Snacks
• Wellness Resources