Mailroom Technician

Job Summary

We are seeking a dependable and customer-focused Mailroom Technician for a temp-to-hire opportunity in Cleveland, OH. This full-time administrative support role is ideal for someone who enjoys hands-on office services work, interacting with customers, and supporting day-to-day business operations in a professional printing, publishing, and document services environment.

The Mailroom Technician will assist with printing, copying, scanning, mail handling, basic printer support, and on-site customer service. This is a great opportunity for an entry-level candidate with less than 1 year of experience who is looking to build practical office, mailroom, and customer service skills in a stable, team-oriented setting.

Candidates can expect a supportive work environment, clear daily responsibilities, and exposure to multiple business locations. This role offers the opportunity to develop valuable administrative support experience while working with a professional team that values reliability, communication, and service excellence.

Key Responsibilities

- Process printing, copying, scanning, and document production requests accurately and on time.
- Sort, distribute, and deliver mail and packages to appropriate departments or customer locations.
- Provide friendly and professional customer service to internal and external contacts.
- Perform basic printer maintenance, troubleshoot simple equipment issues, and escalate service needs as required.
- Travel between local work sites as needed to support mailroom, print, and office service operations.
- Maintain organized work areas and follow established procedures for quality, safety, and confidentiality.

Compensation and Benefits

- Pay rate: $18.75 per hour.
- Schedule: Full-time, Monday through Friday, 8:30 AM to 5:30 PM.
- Schedule flexibility is required.
- Assignment type: Temp-to-hire.
- Estimated duration: Through September 30, 2026.
- Main worksite: Cleveland, OH 44114.
- Travel between local sites up to 40 to 50 miles may be required.
- Parking and travel expenses are covered.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Support daily print, copy, scan, and mailroom operations.
- Sort and deliver mail, packages, and office materials.
- Provide customer service and respond to routine service requests.
- Assist with basic printer maintenance and equipment support.

- Less than 1 year of experience accepted.
- Valid driver's license required.
- Reliable transportation required.
- Ability to travel between local sites as needed.
- Ability to lift up to 50 lbs.
- Strong customer service, communication, and professionalism.
- Dependable, detail-oriented, and able to follow procedures.
- Comfortable working in a fast-paced office support environment.

Preferred Qualifications

- Prior mailroom, print center, copy center, administrative support, or office services experience.
- Basic familiarity with printers, copiers, scanners, and mail handling procedures.
- Experience supporting multiple work locations or traveling locally for business needs.
- Strong organizational skills and a willingness to learn new office service processes.