Inside Sales Representative (Solon)

Rize Home is seeking a motivated candidate to fill our Inside Sales Rep opening. Are you looking to continue an exciting sales career? It would be our pleasure to further develop passionate individuals who are eager to learn and grow within our dynamic industry. The ideal candidate for this role will have a positive, energetic approach to working in a fast-paced, team environment. The Inside Sales Rep will be responsible for generating leads, building customer relationships, and closing sales deals, exceeding sales targets while ensuring a high level of customer satisfaction. Previous experience in bedding industry is highly desired.

• Competitive base pay and bonus program
• Generous benefits package
• Four weeks of PTO
• A culture that values opportunity for growth, development, and internal promotion
• Company celebrations

As a Sales Rep, Here's What You'll Do:

• Identify and research potential customers to generate new business leads.
• Utilize methods such as cold calling, email campaigns, and social media to generate leads.
• Maintain a detailed and updated database of leads and prospects in the CRM system.
• Make outbound sales calls to introduce products/services to prospective clients.
• Respond promptly to inbound inquiries and follow up on leads.
• Assess customer needs and recommend suitable products.
• Conduct virtual presentations and product demonstrations.
• Tailor presentations to address specific customer needs and pain points.
• Prepare and send quotes to customers.
• Negotiate terms and conditions to close sales deals.
• Follow up with customers to ensure satisfaction and secure repeat business.
• Process orders accurately and ensure they are entered into the system correctly.
• Coordinate with other departments to ensure timely delivery and order fulfillment.
• Build and maintain strong relationships with both existing and prospective customers.
• Provide exceptional customer service and address any issues or concerns.
• Regularly update customers on new products, services, and promotions.
• Track and report on sales activities, pipeline, and performance metrics.
• Analyze sales data to identify trends and opportunities for improvement.
• Stay updated on industry trends, competitor activities, and product knowledge.
• Participate in ongoing training and professional development programs.

The Successful Candidate Will Have:

• Previous experience in sales, preferably in an inside sales or telemarketing role.
• A proven track record of setting and achieving goals. Must be self-driven and highly motivated.
• Excellent communication, interpersonal, and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent negotiation and closing skills.
• Ability to build rapport and trust with customers.
• Work with a sense of urgency to meet customer needs.
• Proficient with CRM software and Microsoft Office Suite.

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