Debit Card Product Business Manager

Job Description

Come join the dynamic Consumer & Community Bank Line of Business in the Debit Card Product space working alongside many Product professionals in a fast-moving organization.

As a Business Manager within the Consumer Bank Debit Product team, you will support strategic initiatives, business management activities, reporting, communications, and operating routines that enable the successful execution of product priorities. You will partner closely with Product, Strategy, Finance, Risk, Controls, and other key stakeholders to deliver insights, drive business objectives, and support leadership decision-making. This role provides an opportunity to gain broad exposure across the Consumer Bank while contributing to high-impact initiatives that support the Debit business strategy.

Job Responsibilities

• Support multiple business management workstreams, including business operations, product operating model activities, employee engagement initiatives, and communications.
• Develop and maintain executive reporting, business performance metrics, presentations, and management materials for leadership reviews and stakeholder updates.
• Coordinate established governance routines, including business reviews, leadership meetings, strategic planning activities, and executive reporting.
• Analyze data, identify trends and opportunities, and provide insights that support strategic decision-making.
• Partner with cross-functional stakeholders across Product, Finance, Risk, Controls, Operations, Technology, and other business functions to drive execution of key initiatives.
• Manage communications that promote organizational priorities, product strategy, roadmaps, business results, and team objectives.
• Support project delivery by tracking milestones, managing dependencies, identifying risks, and ensuring timely execution of business priorities.
• Drive continuous process improvement by identifying efficiencies, enhancing reporting capabilities, and improving operational effectiveness.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in financial services, business management, strategy, business analysis, project management, consulting, or a related field.
• Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and deliver actionable insights.
• Experience preparing executive-level presentations, reporting, and business review materials.
• Strong written and verbal communication skills with the ability to tailor messaging to diverse stakeholder audiences.
• Demonstrated ability to manage multiple priorities, meet deadlines, and execute effectively in a fast-paced environment.
• Strong organizational and project coordination skills with a disciplined approach to execution.
• Proven ability to build partnerships, influence stakeholders, and collaborate across all levels of the organization.
• Advanced proficiency in Microsoft Office applications, including PowerPoint and Excel.
• Self-starter with sound judgment, attention to detail, and a strong controls and risk management mindset.

Preferred Qualifications, Capabilities, and Skills

• Experience supporting Product, Consumer Banking, Payments, Debit, Cards, or other financial services businesses.
• Experience in Business Management, Chief of Staff, Strategy, Consulting, Program Management, or Project Management roles.
• Experience developing executive communications, management reporting, and business performance dashboards.
• Familiarity with data visualization, business intelligence, and reporting tools.
• Bachelor's degree in Business, Finance, Economics, or a related discipline.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.