District Manager

We are looking for a passionate and driven District Manager to lead our Boutiques! In this
role, you’ll oversee multiple locations, inspiring and empowering boutique teams to exceed sales goals while
delivering a luxury, celebratory experience for every customer. You’ll coach and mentor Store Managers, ensuring
consistent training, operations, and service across the district, all while fostering a collaborative and positive culture.

The ideal candidate is a confident, self-motivated leader with a proven track record of driving sales, developing
talent, and maintaining operational excellence. You thrive on motivating teams, creating consistency with intention,
and building lasting relationships—all while upholding the high standard of excellence that Luxe Brands is known
for.

This position is based primarily in Columbus, Ohio, with weekly travel to oversee approximately 5-10 stores. The
District Manager must have the flexibility to support boutiques as needed, including weekends. While the role
generally involves a 5-day workweek, adaptability is essential to assist with store operations as required.

Our Core Values:
• Respectful: Foster respect + a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving
for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales +
camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to coworkers and the company.
• Positive and Energetic: Maintains a positive attitude regardless of circumstances.
• Values Communication: Effectively interacts with clients and co-workers to reach a common goal.

Key Success Indicators for this Role:
• Adaptability to shifting priorities, ensuring alignment with business needs.
• Proven leadership experience in a senior sales role, such as Sales Manager or Area Manager.
• A collaborative, "we over me" attitude.
• Self-motivation with a laser focus on delivering outstanding customer experiences.
• Passion for inspiring, motivating, and retaining high-performing teams.
• A commitment to operational excellence and accountability, exemplified by the "inspect what you expect"
philosophy.
• Independence in managing responsibilities outside of store locations.
• Strong organizational skills and the ability to juggle multiple priorities effectively.
• Confidence, self-awareness, and assuredness in decision-making and interactions.
• Enthusiasm for learning the bridal industry, paired with a dedication to continuous training and professional
growth.
• A warm and professional demeanor in delivering exceptional customer service.
• Passion for empowering others and maintaining high team morale.
• A focus on upholding and promoting brand standards.
• Excellent written and verbal communication abilities.
• Meticulous attention to detail and a problem-solving mindset.
• Strong time management skills, dependability, and reliability.
• Flexibility to prioritize tasks based on business demands.
• Familiarity with CRM software is an advantage.
• Confident in handling both employee and customer relation issues
• Capable and confident in quickly pivoting due to business needs
• Ability to quickly adapt to process and policy/procedure updates

Key Responsibilities:
• Provide ongoing support to Store Managers in managing daily store sales operations.
• Assess individual and store performance metrics, identifying areas for improvement.
• Compile and deliver district sales performance reports to leadership.
• Recruit top talent by identifying staffing needs and leading the hiring process.
• Address operational challenges with proactive, effective solutions.
• Act as a liaison between leadership, team members, clients, and vendors to ensure seamless communication.
• Introduce and execute innovative strategies to enhance customer satisfaction and align with the company's

Sales Core Process.
• Lead and motivate the team while holding direct reports accountable for meeting performance objectives.
• Additional responsibilities and tasks as needed to support the team and business operations.
• Lead, manage and hold team accountable.

Required Qualifications:
• Bachelor’s degree in Sales, Business Administration, or a related field, OR a minimum of 5 years of relevant
professional experience.
• 2+ years of multi-store management experience, overseeing at least four locations, including managing
direct and indirect reports.
• 2+ years of experience in training and professional development.
• 2+ years of conducting performance reviews and corrective actions.
• 2+ years of managing core operations, including scheduling, recruitment, and training.
• Proficiency in software such as POS systems, CRM tools, Microsoft Office.
• Strong English communication skills in reading, writing, and speaking.
• Physical capability to stand for extended periods and lift up to 35 pounds (e.g., mannequins, boxes, and
gowns).
• A valid driver’s license and reliable personal vehicle for weekly travel to store locations.
• Successful completion of a background check.
• Willingness to travel up to 75%.

Preferred Experience:
• Proficiency with Apple products and macOS.
• Familiarity with Microsoft Teams and its suite of tools.
• Knowledge of commission-based compensation models.
• Demonstrated success in sales, with a proven track record of meeting or exceeding KPIs.
• Experience in recruiting and interviewing candidates to build high-performing teams.
• Experience with Shopify or similar POS systems