Product Manager (Repair)

Location: Holland, OH, United States
Job ID: 89060

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Product Manager (Repair)

Your main responsibilities

This role can be based onsite in Holland, OH or Morristown, NJ or Los Angeles, CA.

The SEC Repair Product Manager is responsible for defining, managing, and optimizing the portfolio of repair solutions and spare parts for elevator and escalator systems across the product lifecycle. The role ensures the availability, competitiveness, and profitability of spare parts and upgrade solutions. The Product Manager works cross‑functionally with R&D, engineering, supply chain, Field Operations, vendors as well as the remainder of the Repair & Spare Parts Product Line to deliver repair and upgrade offerings aligned with market needs.
Together with SEC Repair Business Management, the role ensures commercial readiness and execution for new and existing products and solutions. Together with Repair Operations Management, the role ensures that repair products meet requirements for installation readiness and efficiency.

ESSENTIAL FUNCTIONS:

20% Support commercial success for the Repair Product line across a hefty Repair P&L
Manage pricing strategies towards 3rd party customers through direct and indirect sales channels.
20% Own and evolve the Repair Product Line process in SAP SHAPE and supporting systems as one of the Key Users for SHAPE and the main Key User for SHAPE Repair products
20% Own and manage the product portfolio for Repair upgrade solutions and spare parts; execute on the repair product strategy; manage the full lifecycle of spare parts and upgrade solutions, from introduction to phase-out.
20% Develop, manage and maintain databases for product obsolescence and upgrade solutions together with Repair Business and Operations management.
10% Contribute to marketing literature, sales documents, and training material; support commercial and fulfillment excellence in the field by providing sales & product training; drive commercial readiness and execution for new and existing products together with Repair Business Management
10% Support recurring sales campaigns together with Field Operations, Repair Business Management, and Marketing. Establish and manage necessary support systems.

What you bring

• Bachelor's degree in engineering or business
• Elevator industry experience, in particular service & repair preferred
• OR Related industry experience (e.g. HVAC, production equipment)
• Product management
• Pricing management
• Product Management
• Strong conceptual abilities with capacity to think “out of the box”
• Good technical & supply chain knowledge
• Analytical competency (data mining, problem analysis; strong Excel skills)
• Strong communication and interpersonal skills

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $128,700 - $178,500

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include variable incentives or benefits. This position is eligible for an annual bonus based on performance.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

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At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.