OnSite Specialist - Mansfield, OH
Position summary: · Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. · Essential duties & responsibilities: (detailed description) · Provides clinical surgical support by managing all relevant equipment. · Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. · Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. · Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. · Maintains knowledge base of equipment and disposable products through Stryker education training programs. · Provide physicians and OR personnel with information on new and current products. · Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. · Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account. · Accurately records and reports all surgical procedure information. · Adheres to all Stryker and medical facility policies, standards and procedures. · Analyze and resolve both routine and non-routine product issues expediently using independent judgment. · Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility. · Adhere to (HIPAA) and other related patient confidentiality policies and procedures. · Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel. o Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
Education & special trainings: · Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred. · Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal
Qualifications & experience: · Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred. · Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential. · The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations. · The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time) · The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account. · The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.
Scope of Work Summary (Sterile Processing Department – SPD):
Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy.
Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.
Core Responsibilities:
· Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
· Perform in-line function testing (leak, sharpness, insulation, or power checks).
· Wrap and containerize sets for sterilization per IFU.
· Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
· Facilitate repairs, replacements, and instrument tracking per hospital protocols.
· Communicate with SPD and OR leaders regarding equipment readiness and process improvements.
Certifications:
· CRCST required within 6 months of hire (per Stryker and state legislation).
· Ongoing annual continuing education required.
Pay rate will not be below any applicable local minimum wage rates.
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