Registered Client Service Associate

H Cap Connect, LLC
Cuyahoga Falls, OH

Registered Client Service Associate

📍 Onsite | Fast-Paced Wealth Management Firm

Are you a client service professional with the experience, drive, and licenses to thrive in a dynamic wealth management environment? We are seeking a Registered Client Service Associate to provide high-level support to financial advisors and deliver an exceptional client experience.

This is a hands-on role where you’ll manage client relationships, oversee account operations, and ensure seamless day-to-day support in a fast-paced firm.

What You’ll Do

  • Prepare and process account opening, transfers, distributions, and related paperwork.

  • Meet directly with clients to review forms, obtain signatures, and guide them through account processes.

  • Place trades (buy/sell) and handle documentation with accuracy and compliance.

  • Monitor accounts for withdrawals, distributions, insufficient funds, and outgoing transfers.

  • Maintain accurate records in the CRM (Redtail), documenting all actions and follow-ups.

  • Serve as a primary point of contact for client inquiries (ACH, deposits, withdrawals, cost basis, tax reporting, online access, etc.).

  • Collaborate closely with financial advisors on account activity and client needs.

  • Use industry and proprietary software to support advisor/client work.

  • Help contribute to an outstanding client experience.

  • Stay current with regulatory requirements and firm policies.

What We’re Looking For

  • Active FINRA licenses: Series 7 (will sponsor for the 66).

  • 5+ years of client service or administrative experience in financial services or banking.

  • Strong working knowledge of brokerage operations, investment products, and compliance requirements.

  • Proficiency in Microsoft Office Suite, CRM systems, and financial software.

  • Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.

  • Excellent written and verbal communication skills with strong client relationship skills.

  • A proactive, self-starter mindset with the ability to thrive in a team-oriented, fast-paced environment.

Why This Role?

This is more than an operations role—it’s a client-facing opportunity to directly impact the growth and success of a boutique wealth management team. If you enjoy building relationships, ensuring accuracy in every detail, and being a trusted partner to both advisors and clients, this is the role for you.

Posted 2025-11-06

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