Assistant Store Manager - Westerville

Join a customer-focused retail team in Westerville, Ohio as an Assistant Store Manager. This is an excellent opportunity for energetic, service-oriented individuals who thrive in a fast-paced, team-driven environment. As an Assistant Store Manager, you will play a vital role in daily store operations, team leadership, and ensuring an exceptional shopping experience for every customer. The company is committed to professional growth, offers a supportive workplace, and values promoting from within. If you are passionate about engaging with customers, motivating teams, and contributing to a positive store culture, this role could be the perfect fit for you.

Responsibilities

• Support the Store Manager in all aspects of daily store operations and step into a leadership role in their absence
• Assist with recruiting, selecting, and retaining qualified team members to maintain optimal staffing levels
• Motivate and direct store teams to achieve productivity and profitability goals, communicating daily and weekly targets
• Promote outstanding customer service through coaching, training, and leading by example
• Maintain high standards for merchandise presentation and visual displays
• Uphold all operational policies and procedures, including loss prevention
• Oversee the buying and selling of gently used clothing and accessories according to company standards
• Supervise and support team members to foster a collaborative and positive work environment

Qualifications

• At least 1 year of management experience in retail, restaurant, or other fast-paced environments
• Sales-driven, goal-oriented, and demonstrates high integrity
• Strong customer service, communication, organizational, and follow-through skills
• Ability to adapt priorities and manage time effectively in a fast-paced setting
• Willingness to work 40 hours per week, including 2 nights and rotating weekends
• Ability to meet physical demands, including frequent walking, standing, stooping, climbing ladders, pushing, and repetitive lifting (up to 40 lbs)
• Visual and coordination skills necessary for inspecting merchandise

Benefits

• Competitive salary and bonus opportunities
• Outstanding health, dental, and vision benefits
• Generous employee discount at all company brand stores
• Paid holidays and closed on all major holidays
• Paid time off (PTO)
• Company-paid short-term and long-term disability
• 401(k) with company match
• Flexible schedules
• Employee Referral Program
• Employee Anniversary Program
• Opportunities for growth and professional development; the company promotes from within