Senior Implementation Specialist, Service Delivery

Job Description

Job Description

You will need to have these skills to Join our Team

• You must be willing to work at Customer in Springfield, Ohio
• Description:
  Must have skills: PowerEdge Rack/Tower Experience, RHEL and Ubuntu OS, Experience working in a larger server environment
  Nice to have skills: PowerEdge XE server experience
  Project Tasks:
  • Support day to day data center activities
  • Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot" doors etc.
  • Escort dispatched field engineers (when applicable)
  • LOIS parts management (will be trained once onsite)
  • Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
  • Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
  • This includes coordinating with non Dell support teams on the customer's behalf to help drive issue resolution.
  • Performs BIOS lifecycle management, adding users, patching
  • Triage with Dell support for scheduling FSE break/fix activities
  • Works at the direction of the customer team to update versions as needed
  • Resource must be onsite 5 days - there are no exceptions

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at ELEVI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At ELEVI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

85,000-95,000

Why Work at ELEVI?

T o become an ELEVI employee is to become an integral part of the team. From Federal to Commercial, ELEVI offers our employees the ability to expand skills and fully engage their minds and passions. Each member of the team enjoys the opportunity to expand their career to meet their individual goals and objectives. We celebrate the ideas that bring about positive change, and the diverse talents and backgrounds that come together to create those ideas.

Our benefit packages encompass competitive compensation, financial and counseling services, retirement options, and health insurance programs. Coupled with work/life benefits to address significant life problems as well as everyday problems involved in juggling work, family, and life. We trust you to take the time you need when you feel it's appropriate. No need to keep track or save up. We trust our employees and empower them to shape their work themselves so that we can achieve the best possible results.

ELEVI Is an equal opportunity employer (EOE) that empowers our people. It is the policy of ELEVI to provide equal employment opportunities to all employees and employment applicants—without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. We fearlessly drive change, because without diversity of thought and a commitment to equality for all, there is no moving forward. Reasonable accommodations are available for qualified individuals with disabilities, upon request. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.